Warum Tintri? Ein Bild sagt mehr als tausend Worte.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

We are looking for an  Accounting Manager. The successful candidate will have demonstrated interest in building and being part of a world-class accounting operation, work in a fast paced environment, and continually improve the close process.

The successful candidate should possess strong execution skills coupled with understanding of GAAP and best-practice processes.

 Position reports to the Director of Accounting.

Responsibilities

• Manage General Ledger Team;
• Drive process improvement projects always striving for automation and control;
• Manage the Accounting, Finance, Tax and Audit Task process;
• Prepare and review monthly journal entries, as part of monthly close process, for assigned areas, including certain areas requiring judgment such as accruals;
• Prepare reconciliations for assigned areas, including audit schedules, as well as performing ad hoc research to support reconciliation;
• Maintenance of consolidation, inter-company transactions and related reconciliations (foreign currency accounting);
• Ability to interpret GAAP standards and apply internal accounting policies to transactions; and
• Other special projects as required.

 Qualifications

 (Must-have)

• Bachelor’s or above in Accounting from an accredited university;
• 6+ years of progressive GL experience in a publicly-traded technology company and/or 3+ years as a Big Four auditor; and
• Ability to multi-task, as well as work independently, within a disciplined monthly close schedule.

(Nice to have)

• CPA license
• Analytical thinker with strong communication skill
• Proficiency with NetSuite and Blackline

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

 The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Senior General Ledger Accountant

We are looking for an exceptional individual to join the corporate accounting team as Senior Accountant, reporting to the Accounting Manager. The successful candidate will have demonstrated interest in building and being part of a world-class accounting operation, work in a fast paced environment, and continually improve the accounting close process. They should possess strong execution skills, coupled with understanding of GAAP and best-practice processes.

Responsibilities:

• Prepare monthly journal entries for assigned areas, including certain areas requiring judgment such as accruals
• Prepare reconciliations for assigned areas, including audit schedules, as well as performing ad hoc research to support reconciliations
• Coordination with international accountants to ensure worldwide financials are prepared in accordance with US GAAP
• Ability to interpret GAAP standards and apply internal accounting policies to transactions
• Other special projects as required

 Qualifications:

• Bachelor’s or above in Accounting/Finance from an accredited university
• 4+ years of progressive GL experience in a publicly-traded technology company and/or 2+ years as a Big Four auditor
• Ability to multi-task, as well as work independently, within a disciplined monthly close schedule
• Analytical thinker with strong communication skill  

 (Nice to have)

• CPA license
• Proficiency with NetSuite 

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Net Promoter Score is 94. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s why we’re a top place to work in the Bay Area. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

Responsibilities:

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact. 

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

This position is open for a strong self-motivated Performance Software Engineer with passion for performance, quality and automation. Strong fundamentals in storage performance, virtualization concepts and automation.

Responsibilities:

• Analyze product performance requirements specifications and prepare a detailed functional test specification and execute to this.
• Independently design and document detailed performance test cases and performance benchmarks to cover all levels of test, including: performance, and scalability under load/stress.
• Analyze reported defects to assess severity and prioritize them for development to fix.
• Interact with software developers to tune code and track all problem reports to closure.
• Independently design and document enhancements to existing performance tools and help develop additional tools and benchmarks as required.

Requirements:

• BS or MS in Computer Science
• 5 – 8 years of QA / software development
• Experience in architecting and implementing a test strategy 
• Proficient in Python and/or other scripting languages (Perl)
• Advanced experience with programming and scripting is required 
• Experience in storage systems troubleshooting and integration (NAS appliance a plus).
• Knowledge of CIFS / SMB or NFS is preferable 
• Experience with performance and benchmarking a plus.
• Excellent communication skills (both verbal and written)

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. 

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

This is a software engineering role in the platform team. You will focus on developing platform features to enable new system level components, such as SSD, motherboards, add-in cards, increase the resiliency of the platform to component failures, root cause analysis, qualification of product changes, and end of life issues.

Responsibilities

• Develop software in C++, C, Bash, Python for our Linux-based platforms.
• Troubleshoot component issues, customer cases, provide root cause analysis, and submit relevant code changes to address the issue.
• Work with various vendors for resolving HW/FW issues.
• Perform platform qualification and unit test for new components.
• Develop test scripts in Linux (e.g. Bash, Python, etc.) to automate qualification, debug, and analysis tasks.
• Close the loop between issues seen in the field or at the factory and the engineering team.
• Work closely with Operations and Support to improve product quality, failure resiliency, and reliability.

Requirements

• 7+ years experience as Platform Engineer for x86 enterprise server, storage, or networking products.
• Expert in all things Linux, including development tool, analysis of log files and crash dumps.
• Expert understanding of enterprise server or storage platform, system level components, and related FW.
• Must have hands-on debug experience with motherboard, Ethernet, PCIe, memory, power supply, HDDs, SSDs.
• Experience with standard hardware test equipment experience including such as logic analyzers.
• Ability to write clear RCA reports or qualification reports and present to cross functional team.
• Must be a self-starter, work independently, and with a minimum of supervision.
• Ability to take initiative to start and complete tasks independently and meet commitments.
• Work independently as well as in team roles, including project leadership.
• Must be motivated by hard to solve issues.

Education

• BS/MS in Computer Science, Computer Engineering, or related field

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Responsibilities

• Directly influence the direction and growth path of HW Qual
• Find innovative ways to stress and prove hardware reliability for our customers
• Work with development engineers across the hardware and software teams to understand the overall technical architecture, and how each feature is implemented and best validated
• Review technical specifications and interfaces for compliance to design guidelines and functionality
• Create and document test plans and test cases
• Efficiently execute test cases across all functional areas of our products
• Be a proponent of automation and work to enhance our test automation capability through scripting and other software tools
• Find, isolate, document, regress, and track bugs through resolution using our tracking tools
• Interpret and report testing results, and be a vocal advocate for quality in every phase of the development process

Requirements

• 2+ years working experience in hardware-related QA testing
• Expertise in developing tests with scripting languages (Bash, Python, Expect) and the Linux/UNIX programming environment.
• Experience analyzing system block diagrams, board schematics, and board layout files in order to determine optimal methods for testing the system and performing error injection onto specific hardware signals.
• Experience performing hands-on hardware analysis with lab equipment such as multimeters, oscilloscopes, and logic analyzers.
• Extensive product validation experience with standard server architectures and components such as CPU, Memory, PCIe switch, HDD, SSD, Networking, BMC, BIOS, and related firmware
• Experience performing hardware error injection onto high speed busses (PCIe, Memory, SAS)
• Hands-on experience testing Linux-based servers
• Demonstrate creativity and initiative to improve test coverage and effectiveness
• Highly methodical test discipline
• Must be a self-starter, work independently, and with minimum supervision
• Ability to take initiative to start and complete tasks independently and meet commitments
• Excellent verbal and written communication skills 

Education

• BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Tintri is looking for an Engineering Manager, HyperV ecosystem, who would be responsible for integrating Tintri VMstore storage product into the Microsoft HyperV and SCVMM ecosystem. You will be leading the development of Tintri's VM awareness capabilities for our rapidly growing HyperV customer base. You should be passionate about building great technology and leading engineering teams.

 Responsibilities:

• Management and execution against project plans and delivery commitments; manage the day-to-day activities of the engineering team.
• Management of departmental resources, hiring, mentoring, and enhancing and maintaining a best-of-class engineering team.
• Work closely with the engineers to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor.
• Report on status of development, quality, operations, and system performance to senior management.
• Engage with customers during design, beta testing, and post GA support activities.
• Work closely with engineering and product management teams to define requirements and improvements to HyperV/SCVMM support.

 Qualifications:

• 8+ years of experience in Software development
• 3+ years as a Development Manager
• Bachelor’s Degree or higher in Computer Science or related degree

 Preferred Qualifications:

• Proficiency in one or more of these languages (e.g. Java, C#, C++) is required
• Strong technical credentials, with development expertise in OOP.
• Experience with technologies related to storage management, backup, SMB, SMI-S, WMI.
• Experience with virtualization technologies and management platforms in particular HyperV and SCVMM
• Experience with Microsoft infrastructure components such as Active Directory, DNS, etc.
• Willingness to roll up your sleeves and do what's necessary to drive your projects to completion. Strong sense of ownership.
• Demonstrable history hiring and developing personnel.
• A strong track record of project delivery for large, cross-functional, cross-organizational projects.
• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Senior Engineer Cloud Management

Responsibilities:

• Develop functional design specifications for server components of cloud management platform.
• Develop server components in Java and related technologies 
• Design and develop features to perform compute and storage management delivered in the cloud as SaaS.
• Analyze the performance characteristics of backend modules. Identify inefficiencies and bottlenecks. Propose, implement and test fixes.
• Design and develop highly scalable persistence layer to handle millions of VMs
• Design and develop algorithms to solve complex applications problems, system administration and other network concerns.
• Create implementation and test plans. Develop software and implement test cases according to these plans.
• Ensure that work is completed on time to meet the business requirements by following  procedures for source code control, unit testing, end-to-end testing, and design documentation
• Ensure the stability and scalability of new features and the interoperability with pre-existing system architecture. Collaborate with other developers to select appropriate design solutions.
• Communicate effectively with individuals of varying technical abilities and professional backgrounds
• Document installation and operating procedures, best practices, troubleshooting guides and related information

Skills and qualifications:

• 6+ years of development experience designing and implementing web based backend components in JAVA
• Master’s or Bachelor’s degree in Computer Science, Mathematics or similar field.
• Experienced in building management platforms for compute/network/storage
• Experienced in developing SaaS services in Amazon Web Services (AWS) and/or Google Cloud Platform (GCP)
• Familiar with Automation and Orchestration technologies and tools, DevOps, PaaS, Containers/Microservices spanning Multiple Cloud Operating Environments (VMware, OpenStack, Microsoft, Public Cloud)
• Knowledge of OOP principles and practices
• Outstanding skills as a Java developer
• Design and development experience in SQL/NoSQL and ORM layer such as Hibernate. Experience in performance tuning of DB.
• Experience in using Virtualization and Cloud Technologies as a developer. (Desired)
• Experience in application web server frameworks (Desired)
• Prior experience of using APIs and developing APIs of different kinds including SOAP and REST (Desired)
• Excellent verbal, written, and communications skills is a must
• Ability to handle multiple concurrent activities and have a flexible, positive attitude

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

•  Develop architecture and design specifications for core features and components of the Tintri file system. 
• Implementation, performance tuning and optimization of core features and components, including networking, storage, quality of service, memory allocation and resource scheduling. 
• Improve scalability and manageability of the file system for distributed virtualized environments. 
• Design and develop algorithms to solve complex applications problems, system administration and other network concerns. 
• Develop test strategy, test plan and implement test cases to ensure integrity of software. 
• Verify stability, inter-operability, and scalability of system architecture. 
• Interact with product management, QA, Support and customers to ensure the best end-to-end customer experience. 

• Looking for talented software engineers over a range of experience levels.
• Bachelor's degree in computer science, engineering or related field with 10+ years of experience.
• Master of Science degree in computer science, engineering or related field.
• Knowledge of data structures, algorithms and multi-threaded programming.
• Experience in file systems architecture, I/O systems, networking, performance analysis, deduplication, replication and associated technologies a plus
• Good working knowledge of Linux kernel, Virtualization (VMware, Hyper-V, Xen or KVM), C/C++, Python.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• You will be responsible for developing the Systems Software that powers Tintri's products.
• Define and implement requirements analysis, design, estimation, implementation, unit testing and maintenance for product and platform features.
• Strong HW and SW troubleshooting and problem-solving skills; ability to create efficient solutions to complex problems including SW workarounds to HW bugs.
• Work with various OEM/ODM vendors for resolving storage related HW/FW issues 
• Participate in design discussions and design/code reviews.
• Develop software in C, C++, Python for our Linux-based appliance platform.
• Engage with Tintri’s customer support and assist with customer cases.
• Work independently as well as in team roles, including project leadership.

• At least 10+ years of industry experience with Storage device drivers and SCSI stack. 
• Must have extensive experience in the Linux SCSI subsystem (all the 3 layers) 
• Must have strong hand’s-on knowledge in Linux SES commands
• Must have solid expertise in SCSI/SAS protocols
• Must have strong understanding of Linux/Unix OS internals including locking and semaphores, multiprocessor and multithreaded architectures, bottom-halves, inter-process communication,interrupt handling, etc.
• Should have work experience in one or more SAS HBA driver(s)
• Should have debugging (collecting SAS/SATA traces) experiences with 3rd party vendor HW (Ex: Expanders, HBA’s, Drives) 
• Should have working knowledge on using GDB and crash tools
• Optionally should have working knowledge in disk drive technologies (SATA or SAS)
• Optionally should have experience with analyzing S.M.A.R.T or disk health monitoring
• Experience with new hardware bring-up is a plus.
• Should be an expert in C, C++ and scripting languages (Bash, Python, etc.) and the Linux/UNIX programming environment.
• Should posses excellent verbal and written communication skills.

• Bachelor of Science in Computer Science or equivalent; Master of Science or higher preferred.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Tintri is looking for a talented Java backend software engineer to join our System Management team. The position is based in Tintri’s Mountain View office. You will work as part of a team developing web based backend server components needed for managing VMstore deployment.  The demand for Tintri’s products is increasing daily. We need a self-starter who can hit the ground running and be productive quickly.

Responsibilities:

• Develop client and server components in Java and related technologies 
• Apply best-practice software standards and technology to complex business problems 
• Ensure that work is completed on time to meet the business requirements by following  procedures for source code control, unit testing, end-to-end testing, and design documentation
• Communicate effectively with individuals of varying technical abilities and professional backgrounds
• Perform additional duties as assigned

 Skills & Qualifications:

• Master’s or Bachelor’s degree in Computer Science, Mathematics or similar field.
• 7+ years of development experience with a strong focus on web based systems, server side Java development, persistence and multi-threaded programming.
• Knowledge of OOP principles and practices (UML experience is a plus)
• Outstanding skills as a Java developer
• Strong knowledge of relational database technologies. Has worked with at least one  of the Java Persistence and ORM Technologies (JDBC, Hibernate, NoSQL DBs). Advanced PostgreSql knowledge is a plus.
• Prior experience of using APIs and developing APIs of different kinds including SOAP and REST (Desired)
• Exposure to Virtualization Technologies and Disaster Recovery solutions (Desired)
• Experience with VMware Site Recovery Manager and/or vSphere APIs and/or VMware integration.
• Prior experience in Storage, Network, and/or System Management is a plus
• Experience working with build, testing, and integration tools (e.g. JUNIT, ANT, Maven, Hudson). Familiarity with Linux and scripting/data manipulation tools (sh, perl, python) is a plus.
• Excellent verbal, written, and communications skills is a must
• Ability to handle multiple concurrent activities and have a flexible, positive attitude
• Must be team-oriented, with an interest and willingness to help the team as a whole.
• Ability to complete tasks with minimal direct supervision

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Staff Engineer Cloud Management

Responsibilities:

• Develop functional design specifications for server components of cloud management platform.
• Develop server components in Java and related technologies 
• Design and develop features to perform compute and storage management delivered in the cloud as SaaS.
• Analyze the performance characteristics of backend modules. Identify inefficiencies and bottlenecks. Propose, implement and test fixes.
• Design and develop highly scalable persistence layer to handle millions of VMs
• Design and develop algorithms to solve complex applications problems, system administration and other network concerns.
• Create implementation and test plans. Develop software and implement test cases according to these plans.
• Ensure that work is completed on time to meet the business requirements by following  procedures for source code control, unit testing, end-to-end testing, and design documentation
• Ensure the stability and scalability of new features and the interoperability with pre-existing system architecture. Collaborate with other developers to select appropriate design solutions.
• Communicate effectively with individuals of varying technical abilities and professional backgrounds
• Document installation and operating procedures, best practices, troubleshooting guides and related information

 Skills and qualifications:

• Master’s or Bachelor’s degree in Computer Science, Mathematics or similar field.
• 6+ years of development experience designing and implementing web based backend components in JAVA
• Experienced in building management platforms for compute/network/storage
• Experienced in developing SaaS services in Amazon Web Services (AWS) and/or Google Cloud Platform (GCP)
• Familiar with Automation and Orchestration technologies and tools, DevOps, PaaS, Containers/Microservices spanning Multiple Cloud Operating Environments (VMware, OpenStack, Microsoft, Public Cloud)
• Knowledge of OOP principles and practices
• Outstanding skills as a Java developer
• Design and development experience in SQL/NoSQL and ORM layer such as Hibernate. Experience in performance tuning of DB.
• Experience in using Virtualization and Cloud Technologies as a developer. (Desired)
• Experience in application web server frameworks (Desired)
• Prior experience of using APIs and developing APIs of different kinds including SOAP and REST (Desired)
• Excellent verbal, written, and communications skills is a must
• Ability to handle multiple concurrent activities and have a flexible, positive attitude

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Working on a core technology for Tintri, you will have a major impact on the analysis, identifying bottleneck, prototyping performance improvements and productizing the ideas.  The ideal candidate is a proactive and hardworking software engineer who wants to take ownership and responsibility for developing best-of-class file system performance features.  This position will require the ability to plan and communicate the big-picture design and architecture, yet also have a passion for detail.  We have a fast-paced team that fosters innovation, rapid product iteration, teamwork, customer focus and feature delivery.

Responsibilities

• Work with a highly skilled engineering team in the performance analysis, design, implementation and support of file system technologies.
• Analyze and improve performance of the file system for distributed virtualized environments. 
• Maintenance of the existing file system code base.
• Design, develop, debug and test new performance features.
• Problem / performance analysis and debugging.
• Work with cross-functional teams to support developer and product requirements.

 Qualifications

• MS or PhD in Computer Science with at least 5-7 years of industry experience.
• Performance oriented work experience. Industry exposure and knowledge of filesystems and UNIX internals.
• Comprehensive knowledge of hardware, kernel and multi-threaded software.
• Strong programming skills in C/C++.
• Extremely self-driven.
• Good working knowledge of Linux kernel, Virtualization (VMware, Hyper-V, Xen or KVM), Python.
• Comfortable in using various data structures, algorithms and multi-threaded programming.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Take ownership of product user experience, designing the interactions and interfaces.
• Passionately advocate for IT administrators by influencing design decisions to ensure alignment with user needs.
• Conduct user experience research, identify and sketch out key scenarios, iterate through increasing detailed scenarios.
• Develop UX design specifications for system management across a cluster of storage appliances and hypervisors.
• Lead regular design reviews, and conduct usability tests to verify design choices.
• Communicate design intent to internal and external teams. Clearly represent the design work and advocate for users’ needs. Collaborate with the cross functional team to select appropriate design solutions.
• Create documentation that enables software developers to build software that fosters a delightful user experience.
• Follow through on implemented details to ensure fit-and-finish polish 

• MA or MS in Human Computer Interaction (HCI) or equivalent practical experience.
• 6-8 years of experience as a professional UX designer with knowledge of user-centered design methodologies and a good understanding of usability.
• Have an eye for detail and skilled in silky smooth UI experiences
• Experience designing for IT administrators.
• Competency with HTML5 and CSS.
• Good sense and understanding visual design.
• Experience designing for multiple device types (desktop, mobile).
• Prior experience in Storage, Network, and/or System Management is a plus
• Excellent verbal, written, and communications skills is a must
• Ability to handle multiple concurrent activities and have a flexible, positive attitude

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact. 

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Analyze product requirements specifications, functional specifications and prepare a detailed functional test specification and execute to this.
• Prepare a detailed capability matrix to map capabilities to functional requirements to the test plan, for defining the acceptance criteria and ensuring comprehensive test coverage.
• Independently design and document detailed performance test cases to cover all levels of test, including: performance, and scalability under load/stress.
• Effectively employ automation of Hyper-V API's to deploy large scale vms and also certification with various  versions.
• Analyze reported defects to assess severity and prioritize them for development to fix.
• Interact with software developers to tune code and track all problem reports to closure.

• BS or MS in Computer Science
• 5 – 8 years of QA / software development
• Experience in architecting and implementing a test strategy 
• Proficient in Python or any other scripting languages (Perl)
• Advanced experience with programming and scripting is required 
• Experience in storage systems troubleshooting and integration (NAS appliance a plus).
• Knowledge of CIFS / SMB or NFS is preferable 
• Experience with Microsoft System Center or SCVMM a plus
• Excellent communication skills (both verbal and written)

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Responsibilities:

• Analyze product requirements specifications, functional specifications and prepare a detailed functional test specification and execute on the spec.
• Prepare a detailed capability matrix to map capabilities to functional requirements to the test plan, for defining the acceptance criteria and ensuring comprehensive test coverage.
• Independently design and document detailed performance test cases to cover all levels of test, including: performance, and scalability under load/stress.
• Effectively employ automation of REST API's to test back end system management capabilities.
• Automation of UI components to scale testing.
• Analyze reported defects to assess severity and prioritize them for development to fix.
• Interact with software developers to tune code and track all problem reports to closure.

Requirements:

• BS or MS in Computer Science
• 4- 6 years of QA / software development
• Experience in architecting and implementing a test strategy with strong emphasis on System management and UI automation.
• Strong experience with Selenium, HTML, REST and UNIX automation.
• Experience in storage systems troubleshooting and integration (NAS appliance a plus).
• Knowledgeable with common scripting languages (Python, Perl)
• Excellent communication skills (both verbal and written).

**Advanced experience with programming and scripting is required

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

 The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Analyze product requirements specifications, functional specifications and prepare a detailed functional test specification and execute to this.
• Prepare a detailed capability matrix to map capabilities to functional requirements to the test plan, for defining the acceptance criteria and ensuring comprehensive test coverage.
• Independently design and document detailed performance test cases to cover all levels of test, including: performance, and scalability under load/stress.
• Effectively employ automation of VMWare/KVM/HyperV API's to deploy large scale VM's and related functions
• Analyze reported defects to assess severity and prioritize them for development to fix.
• Interact with software developers to tune code and track all problem reports to closure.

• BS or MS in Computer Science
• 5 – 8 years of QA / software development
• Experience in architecting and implementing a test strategy with strong emphasis on hypervisor automation.
• Experience in storage systems troubleshooting and integration (NAS appliance a plus).
• Experience with file system, hardware fundamentals and common protocols (NFS / SMB).
• Excellent communication skills (both verbal and written).
• Proficient with common scripting languages (Python, Perl)
• Advanced experience with programming and scripting is required. 80% of time will be spent on coding 

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Analyze product requirements specifications and functional specifications and prepare a detailed functional test specification. Independently design and document detailed test scenarios to cover all levels of test, including performance and scalability under load/stress. Effectively employ automation to reduce testing cycles on repeated tasks.
• Enhance and maintain test automation tools, test suites, and test lab machines.
• Learn, adhere to and lead others to adhere to the established Tintri Software Development Life Cycle.
• General familiarity and experience with computer hardware and firmware, e.g. IPMI/BMC, ISCSI, SAS, SATA, RAID, NVRAM, SSD, HDD, HA etc., as well as an ability to manipulate them are required.
• Strong expertise in HDD, SSD and expansion shelf management and monitoring.
• Work closely with project managers, software developers, business analysts and Operations team members to ensure quality products. Collaborate with software and hardware developers to tune code and track all problem reports to closure.
• Skilled with at least one common scripting language such as Python, Perl, or bash. Competence with C/C++, object oriented development, and software patterns are highly desired.
• Strong in UNIX or GNU/Linux.
• Experience configuring, testing, and troubleshooting multiple network interfaces within and between hosts.
• Experience in storage systems, networking troubleshooting and integration.

• BS or MS in Computer Science
• 5 – 8 years of QA / software development
• Experience in architecting and implementing a test strategy with strong emphasis on Platform automation.
• Experience in storage systems troubleshooting and integration (NAS appliance a plus).
• Experience with file system, hardware fundamentals and common protocols (NFS / CIFS).
• Excellent communication skills (both verbal and written).
• Knowledgeable with common scripting languages (Python, Perl)

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Net Promoter Score is 94. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s why we’re a top place to work in the Bay Area. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

Tintri is looking for a System Administrator with experience in cloud technologies who’s looking to improve and advance in this area. The contract position is based in Tintri’s headquarters located in the city of Mountain View. The selected individual will join the Datacenter Operations team managing engineering environments that are heavily virtualized. He/she will interface with all levels of the engineering organization to create solutions that will support Tintri’s rapid growth.

Datacenter Operations team is responsible for all aspects of infrastructure including lab/rack, networking, cloud, services and automation that is leveraged by our engineering organization. We’re focused on enhancing efficiency through automation and deployment of self-service tools and solutions. The environments we manage and touch are primarily Linux based.

Responsibilities:

Support production infrastructure running various hypervisors (VMware, Openstack, others...)

Work with team members to automate support tasks

File and triage support issues affecting engineering test and production environments

Participate in change events and respond to incidences

Design, build/deploy and manage solutions that enhance engineering productivity

Skills & Qualifications:

VMware Enterprise product (vsphere, vcenter, esx) knowledge required

Scripting experience in bash and python required

Networking and subnet knowledge required

AWS knowledge and experience desirable

Dockers knowledge and experience desirable

Openstack experience desirable

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

We are looking for a Salesforce Developer to join our team to help build out best in class solutions for the company as we continue to rapidly grow.  You will be engaged in the design and development of custom solutions, integrations and innovations relative to the Salesforce.com platform. The position will work with other business application owners to ensure the seamless flow of data across the enterprise.

Key Responsibilities

• Work with architects and other developers to create scalable solutions on the Force.com platform.
• Provide ongoing recommendations to SMEs and end users on SFDC best practices
• Design and implement Salesforce solutions using Apex classes, Visualforce pages, triggers, custom objects, field, record types, workflows/processes, batch jobs and SOQL/SOSL.
• Manage integrations with Salesforce and other systems, via ETL and/or web services.
• Apply release management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments
• Perform configuration changes to fields, workflows, roles permissions, page layouts, custom objects, record types, reports and dashboards
• Communicate effectively with stakeholders regarding project status and delivery timeframes
• Provide accurate level of effort estimates based on business requirements
• Document development work with appropriate collateral as needed
• Participate in technical design and code reviews to ensure quality and best practices are maintained

Desired Skills and Experience

• Bachelor’s degree in Computer Science or equivalent.
• 3-5 years of relevant development experience in Salesforce platform/Force.com producing Visual Force/UI components according to standard.
• Certified Force.com Developer – Dev 401/501 or Platform Developer 1/2 preferred.
• Strong knowledge of Salesforce development best practices such as trigger handling, asynchronious operations, and governor limit management techniques.
• REST web services, Java, C/C++, .NET, CPQ (Steel Brick), Boomi, MDM, ERP experience advantageous
• Advanced skills with the Apex development environment including classes, triggers, custom objects, queries, tabs, layouts, permission sets profiles and reports.
• Advanced skills in source code control; test code execution; package deployment, continuous integration and other technical tasks related to the Salesforce.
• Excellent communication/collaboration skills with the ability to present complex ideas in a clear, concise fashion required.
• Experience in Agile methodologies preferred
• Service Cloud mastery a plus

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Corporate Marketing Director

Here’s the opportunity … work for a company that is competing in a $17+ billion market against slow-moving incumbents, and growing triple digits year-over-year. Collaborate with colleagues in a new office named a ‘Top Place to Work in the Bay Area’ and ‘One of the 11 Hottest Pre-IPO Enterprise Start-Ups’. Market a massively differentiated product to fanatical customers that have awarded us a 94-point Net Promoter Score. Lead content creation and campaigns that require coordination across stakeholders, and that have game-changing impact on our trajectory. Sound too good to be true? Nope, that’s Tintri.

Tintri has arrived at a unique point—we’re competing in a $17+ billion market against slow-moving incumbents and on a clear path to IPO, but still small enough that every employee has a visible impact. Perhaps that’s why we’ve been named a ‘Top Place to Work in the Bay Area’ three years running, and a Glassdoor ‘Top Workplace’. Join us on this ride and be part of a special company at an exceptional time.

We need you to help us (1) Find our Voice. Consistently represent the Tintri brand across the customer experience—help us tell the story of our differentiated products and fanatical customers in ways that stand out in a noisy market. (2) Define and Lead Campaigns. Collaborate with Product Marketing, Product Management, Sales and Channel to set the groundwork for cross-channel marketing campaigns; and then steward the creation of unconventional content. (3) Increase Visibility. Take ownership of our public relations strategy and experiment with creative ways to raise visibility of Tintri’s brand and products. You’re probably expecting to see some responsibilities in bullet form, so here you go:

• Publish (and own) a company campaign calendar that spans touchpoints / vehicles
• Define Tintri’s content marketing programs from concept to individual collateral
• Wrangle content from a combination of internal experts and external sources
• Create original content that fills gaps / needs across every stage of the customer lifecycle—you will need to put pen to paper as writer and editor to set the tone for whitepapers, playbooks, events, product materials, website and email copy
• Lead executive communications, engaging directly with our leadership team on speeches, videos, customer / investor presentations
• Enable sales by setting best practices for distributing, maintaining and re-purposing content
• Track competitor content / messages to ensure Tintri maintains a differentiated position
• Measure and report on the efficacy of our content so we can produce more of what works

To be effective in this role, here are some more tangible requirements:

• 10+ years experience in creating content and/or producing campaigns (ideally in the technology space, but open to unconventional experiences)
• Experience building (or participating in the creation of) a content management program
• Exceptional communication skills and attention to detail (be prepared to prove it)

And some less tangible requirements:

• Experimentation… we want people who have tried new ideas / approaches to social. Be ready to tell us about how you’ve pushed the envelope, then used data to learn and improve
• Hands-on… at the outset you are an individual contributor, but we’ll be building a team around you as Tintri grows. This is an opportunity to rapidly grow your career
• Ambition… Tintri is an environment where hungry, self-motivated people excel. There’s no coasting; we will give you freedom and support and you will do your best work
• Geek at heart. Tintri operates in a very technical market, and the audience for your efforts is a very technical group. To be appropriately passionate, you’ll need to tap your inner geek

Want to make a great first impression? When you send us your resume, in lieu of a cover letter, briefly describe (or point us to) your ‘bar’ for exceptional technology marketing.

For more information, visit www.tintri.com 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Regional Marketing Manager - Benelux and Nordics
This is a 12 month plus contractor role.

Responsibilities:

• Regional Mkt Strategy – complete responsibility for Benelux and Nordics. Proactively drive integrated marketing programs from planning and execution, to tracking & reporting results
• Event planning & management
• Collaborate with sales & channel teams to build pipeline in region
• Financial & budget management for the region
• Channel Marketing:
• To and through Channel marketing activities - QBRs, MDF plans (call-out days, seminars, direct mailers, etc.)
• Channel incentives
• Channel communication
• Drive PR/AR at local levels
• Build programs within region to expand customer loyalty and advocacy
• Reporting & Analytics: Make smart decisions based on results from previous activities
• Customer References
• Social Media & Local Blog Activities
• Account Based Marketing – to create/accelerate opportunities based on sales account segmentation
• Internal Communication
• Work closely with Tintri’s sales department to ensure that the activities and programmes align with the territories’ objectives and opportunities

 Requirements

• Marketing & events professional with 6+ years of experience in IT
• Strong project management and collaboration skills
• Extremely detail oriented that delivers high quality work
• Ready to ‘get the hands dirty’ – which involves getting involved in any aspect of event management, from liaising with the designer on designing the stand graphics, do executing the event on site, managing the staff on site, and making sure the leads are followed up on
• Work Diplomacy
• Strong communication skills
• Not scared to make mistakes and learn from them.
• Strong data analysis skills and problem solving. Demonstrated track record of taking ownership for leveraging analytics and driving dramatic growth through successful marketing strategies and execution.
• A super star in Word, Excel, PowerPoint and Outlook. Fluent in Marketo and Salesforce.
• Must be able to travel 30% of the time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Senior Manager, Press and Communications

Tintri has arrived at a unique point—we’re competing in a $17+ billion market against slow-moving incumbents and on a clear path to IPO, but still small enough that every employee has a visible impact. Perhaps that’s why we’ve been named a ‘Top Place to Work in the Bay Area’ three years running, and a Glassdoor ‘Top Workplace’. Join us on this ride and be part of a special company at an exceptional time.

In our noisy market, one of Tintri’s priorities is awareness—press and communications is therefore a high impact role at the company. We need someone who will (1) Establish Tintri’s PR strategy. You will set our messaging themes, tone and rhythm. (2) Expand opportunities for provocative bylines. We are consistently taking unconventional approaches to long-standing challenges. We have a lot on our minds and a lot (potentially) to say. Help us channel those ideas and opinions. (3) Engage bloggers and influencers. Help us covet and manage a community of experts—keeping them informed and excited about Tintri. You’re probably also expecting to see responsibilities in bullet form, so here you go:

• Set the PR strategy for the company and manage Tintri PR agencies around the world
• Expand Tintri Experts community of bloggers and influencers
• Drive messaging for major company initiatives, responses to issues and industry developments
• Contribute to the content calendar and marshal byline ideas and content from contributors across the company
• Lead the creation of high-impact communications assets, including keynote presentations, Op-Eds, playbooks, customer stories and more
• Devise global product review programs across technology publications, blogs, YouTube and other channels
• Ensure consistent tone and voice for the Tintri brand across channels
• Track competitor content / messages to ensure Tintri maintains a differentiated position
• Set objectives for press impact and report on results

It’s a big job, and to be effective in this role, here are some more tangible requirements:

• 5+ years experience in PR and communications—either on the agency or client side. Experience with B2B technology companies is valued
• Messaging master—you’ve got your finger on the pulse of the conversation … so you’re used to creating messaging frameworks and guidelines
• Exceptional writing skills—you should be able to write press releases, bylines, blog posts and more in your sleep

And some less tangible requirements:

• Experimentation… we want people who have tried new ideas / approaches to press and communications. Be ready to tell us about how you’ve pushed the envelope
• Hands-on… while you have supportive teammates, you are an individual contributor. Expect to be in constant creative motion
• Sharing is caring… there are a LOT of stakeholders in the great work you’ll be doing. You’ll need to be proactive about sharing your results and your learning and keeping constituents engaged

Want to make a great first impression? When you send us your resume, in lieu of a cover letter, point us to a couple of examples of your writing (show us where the bar is).

Want to make a great first impression? When you send us your resume, in lieu of a cover letter, point us to three websites that you think have got it all figured out (show us where the bar is).

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Order Administration Analyst

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

Responsibilities

• Review and confirm incoming customer PO requests, and process approved PO requests as required
• Coordinate daily shipments
• Communicate availability and order status and manage customer backlog
• Assist with RMA requests
• Monitor "Proof of Concept" material and execute requests for deliveries and returns
• Possesses knowledge of common Customer Service concepts, practices, policies and procedures

 Requirements

• Minimum 5 years Order Administration experience
• BS/BA degree or equivalent required

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers.

That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.


Tintri is looking for a talented Supply Chain Program Manager to join the Operations group at our Mountain View, CA headquarters. In this position you will work as part of a team developing supply chain strategies for next-generation Enterprise Storage software and systems, with an initial focus on managing the important ECN (Engineering Change Notifications) process. This is a cross-functional and cross-organizational role.

Major Responsibilities

• Work across the supply base to identify and document upcoming changes and EOLs (end-of-life) for suppliers’ products used in Tintri’s systems.
• For each ECN, work with Engineering, Quality, Ops, manufacturing partners and other groups as needed to assess the impact of the change and develop the appropriate plan of action.
• Coordinate, facilitate and track execution of ECN/EOL action plans to ensure smooth transitions, uninterrupted supply and minimal excess costs.
• Maintain a master schedule of ECN/EOL projects in flight and upcoming, publish an up-to-date dashboard of programs status and provide formal reports and informal updates to Operations management on a regular basis.
• Lead and participate in various projects and initiatives within Operations, as the need arises.

Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain Management, Engineering or related field
• 3+ years of experience in supplier/supply chain management
• 3+ years of experience as a program manager for cross-functional teams in a fast-paced Enterprise product company
• Demonstrated program management skills including, project planning, work breakdown, schedule management, task management & getting results through others.
• Exceptional ability to solve problems and coordinate with global team members
• Strong analytical, numerical, and reasoning abilities.
• Outstanding verbal and written communication skills and the ability to interact at all levels of the company.
• High level of personal and professional integrity.
• Strong work ethic with a high degree of flexibility.
• Ability to thrive in a start-up environment with the willingness and ability to take on multiple roles.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Senior Product Manager, Tintri OS

As Product Manager focused on Tintri software capabilities, you will guide a team that is charged with defining and bringing to market innovative products in distributed file systems, data protection and disaster recovery, quality of service (QoS) etc.

In this role, you will analyze potential integration opportunities for Tintri solutions to build products that enhance Tintri value proposition. You will build products from existing ideas, and help to develop new ideas based on your industry experience, market research, and feedback from customers and prospects. You will work with the engineering counterparts to define product release requirements. You will work with marketing to help them understand the competitive landscape, product positioning, target customer use cases and markets, and define the go-to-market strategy. You will also serve as the internal and external evangelist and champion for your product offering.

KEY RESPONSIBILITIES

• Manage the entire product line life cycle from strategic planning to tactical activities
• Analyze potential partner and ecosystem integration opportunities Tintri solutions, understand roadmaps and strategy for key partners and develop integration plans.
• Define prioritized market and product requirements with justification.
• Drive a solution set across development teams (primarily engineering and marketing) through market/customer requirements, competitive analysis, and long-term product vision.
• Work with engineering architects to initiate and prioritize projects within engineering, assist in determining the best technical implementation methods, build vs. buy choices.
• Participate and assist in go-to-market planning, develop product launch plans and work with all stakeholders to execute.


KEY ATTRIBUTES

• You possess the ability to identify market opportunities, prioritize and build business cases, define big-picture vision and drive cross functional teams to make that vision a reality.
• You have a strong understanding of the competitive landscape in storage, virtualization, and cloud management to appropriately define and position products.
• You possess the technical savvy to understand product and architectural tradeoffs to drive product roadmap.
• You enjoy spending time with sales teams and customers to understand their problems and find and define innovative solutions that appeal to broader customer base and market segments.
• You possess the ability to communicate clearly – verbally and written – with all functional areas of the company and at internal/external events.
• You can effectively use influence, negotiation and relationship building techniques to drive product roadmap execution goals.


MINIMUM QUALIFICATIONS

• 10+ years of overall experience.
• 4+ years of software product management experience.
• Experiences in enterprise storage, data protection, disaster recovery
• Experience with successful partner integrations, specifically those involving storage, virtualization, disaster recovery, and cloud management software.
• BA/BS in Computer Science or related technical field or equivalent experience. MBA strong plus.
• This position requires travel to customer and non-customer sites.
• Demonstrated success defining and launching products from concepts in startup environments

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

As Product Manager focused on Analytics, you will be charged with defining and bringing to market solutions for Analytics to provide a SaaS platform to accelerate Tintri cloud analytics capabilities. You will build products from inception to launch based on your industry experience, market research, and feedback from customers and prospects. You will work with the engineering, marketing and sales to define product release requirements, help understand the competitive landscape, product positioning, target customer use cases and markets, and define the go-to-market strategy. You will also serve as the internal and external evangelist and champion for your product offering.

KEY RESPONSIBILITIES

• Own the entire product line life cycle from strategic planning to execute
• Define prioritized market, business cases and product requirements with justification.
• Drive a solution set across development teams through market/customer requirements, competitive analysis, and long-term product vision.

Work with engineering architects to initiate and prioritize projects within engineering, assist in determining the best technical implementation methods, build vs. buy choices.

Act as the product owner from an agile scrum environment

• Drive customer validation and customer program like beta or design review
• Participate and assist in go-to-market planning, develop product launch plans and work with all stakeholders to execute.
• Analyze and build potential partner relationships for the product.

KEY ATTRIBUTES

• You possess the ability to identify market opportunities, prioritize and build business cases, define big-picture vision and drive cross functional teams to make that vision a reality.
• You have a strong understanding of the competitive landscape – storage, virtualization, system or platform management, cloud management industries – to appropriately define and position products.
• You possess the technical savvy to understand product and architectural tradeoffs to drive product roadmap.
• You enjoy spending time with sales teams and customers to understand their problems and find and define innovative solutions that appeal to broader customer base and market segments.
• You possess the ability to communicate clearly – verbally and written – with all functional areas of the company and at internal/external events.
• You can effectively use influence, negotiation and relationship building techniques to drive product roadmap execution goals.

MINIMUM QUALIFICATIONS

• 10+ years of overall experience.
• 4+ years of software product management experience.
• Experience delivering SaaS based solutions.
• Knowledgeable and comfortable in technology, specifically in virtualization, management software (like VMware vSphere, OpenStack, Hyper-V), storage areas (like Data protection, disaster recovery, scale out) and cloud management (like vRealize suite).
• Experience as a product owner
• Demonstrated business acumen and analytical capabilities.
• BA/BS in Computer Science or related technical field or equivalent experience. MBA strong plus.
• This position requires travel to customer and non-customer sites.

DESIRED QUALIFICATIONS

• Experience in bringing products to market
• Demonstrated success defining and launching products from concepts in startup environments.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers.
That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.
The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Prospecting/cold calling into assigned territories.
• Creating and qualifying opportunities
• Working with Marketing on lead generation efforts
• Building pipeline for the Field.
• Help manage and bring opportunities to closure with guidance from the field.

• Bachelor’s degree from an accredited university.
• Passion, energy, and great work ethic in line with the start-up environment
  Very strong interpersonal and communication skills to understand the landscape of the opportunity, and the needs of customers/prospects
• 2+ years of sales experience in an inside sales role. Experience in B2B, high-tech, and data storage/virtualization industries preferred
• Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines in an entrepreneurial environment
• Able to conceptualize / explain complex concepts and ideas in a clear and concise manner
• Experience using Microsoft Office applications, Salesforce.com, and/or other CRM applications

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

 The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Customer Satisfaction score is >90%. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s how we’ve climbed to #28 on Glassdoor’s Best Places to Work. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

• Collaboration with the VP of Sales to develop and deploy a strategic Tintri regional sales plan  
• Develop and deliver a regional channel program that incorporates partner selection, training certification and event management that will lead to a consistent sales productivity model.
• Develop and demonstrate a complete understanding of the regions strategic customers, partners and alliances.
• Demonstrate a collaborative team partnership with your Systems Engineer and inside sales team to identify, qualify and develop direct and partner opportunities that match up with Tintri’s delivery model.
• Demonstrate an ethical go to market practice that does not include side letter agreements, un-documented pricing deviations and non-deliverable Tintri solutions.
• Integrate and manage Salesforce.com into your regions opportunity and sales management.

• Bachelor Degree or equivalent experience in a direct /channel storage sales success.
• 5-10 years of proven sales success, ideally in a storage, virtualization and / or start-up environment.
• Proven team leadership skills
• A very strong understanding of your regional customers and channel partners
• Enterprise level territory planning skills
• A strategic understanding of the storage and virtualization market.
• Cross departmental communication skills.
• Strong Salesforce.com opportunity and  sales management skills.
  

There's never been a better time to join Tintri! We are a dynamic company with a strong vision, great people and cutting edge technology. The world is rapidly changing. In a world where IT organizations strive to be agile with less, Tintri is revolutionizing how we think about storage! To learn more about Tinti’s solutions, please visit: http://www.tintri.com/resources/videos/

It is also why you will find a wealth of opportunities for important and rewarding work at Tintri. At Tintri, we are not only committed to creating quality solutions for our customers, but also creating a quality environment for our employees. We believe that the health, welfare, and future of our employees and their families are imperative to our success which is why we offer an expansive benefits package that features a multitude of insurance coverage choices, including health, vision, dental, life, and disability.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Customer Satisfaction score is >90%. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s how we’ve climbed to #28 on Glassdoor’s Best Places to Work. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

• Collaboration with the VP of Sales to develop and deploy a strategic Tintri regional sales plan  
• Develop and deliver a regional channel program that incorporates partner selection, training certification and event management that will lead to a consistent sales productivity model.
• Develop and demonstrate a complete understanding of the regions strategic customers, partners and alliances.
• Demonstrate a collaborative team partnership with your Systems Engineer and inside sales team to identify, qualify and develop direct and partner opportunities that match up with Tintri’s delivery model.
• Demonstrate an ethical go to market practice that does not include side letter agreements, un-documented pricing deviations and non-deliverable Tintri solutions.
• Integrate and manage Salesforce.com into your regions opportunity and sales management.

• Bachelor Degree or equivalent experience in a direct /channel storage sales success.
• 5-10 years of proven sales success, ideally in a storage, virtualization and / or start-up environment.
• Proven team leadership skills
• A very strong understanding of your regional customers and channel partners
• Enterprise level territory planning skills
• A strategic understanding of the storage and virtualization market.
• Cross departmental communication skills.
• Strong Salesforce.com opportunity and  sales management skills.

There's never been a better time to join Tintri! We are a dynamic company with a strong vision, great people and cutting edge technology. The world is rapidly changing. In a world where IT organizations strive to be agile with less, Tintri is revolutionizing how we think about storage! To learn more about Tinti’s solutions, please visit: http://www.tintri.com/resources/videos/

It is also why you will find a wealth of opportunities for important and rewarding work at Tintri. At Tintri, we are not only committed to creating quality solutions for our customers, but also creating a quality environment for our employees. We believe that the health, welfare, and future of our employees and their families are imperative to our success which is why we offer an expansive benefits package that features a multitude of insurance coverage choices, including health, vision, dental, life, and disability. 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

• Prospecting/cold calling into assigned territories.
• Creating and qualifying opportunities
• Working with Marketing on lead generation efforts
• Building pipeline for the Field.
• Help manage and bring opportunities to closure with guidance from the field.

• Bachelor’s degree from an accredited university.
• Passion, energy, and great work ethic in line with the start-up environment
  Very strong interpersonal and communication skills to understand the landscape of the opportunity, and the needs of customers/prospects
• 2+ years of sales experience in an inside sales role. Experience in B2B, high-tech, and data storage/virtualization industries preferred
• Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines in an entrepreneurial environment
• Able to conceptualize / explain complex concepts and ideas in a clear and concise manner
• Experience using Microsoft Office applications, Salesforce.com, and/or other CRM applications

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

 The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

This role is located in Mountain View, Ca.  Local or relocating candidates only

This is a leadership position reporting to the VP of Global Support Services. Extensive management experience in a rapidly growing and constantly evolving environment is required. The incumbent is responsible for building and leading a highly effective team of technical support staff in Americas. S/he will bring a wealth of technical and support management experience to the role. S/he will be responsible for providing overall leadership and direction for the technical support engineers (TSEs).  S/he is tasked with building an environment based on industry best practices in support processes, tools and systems aimed at delivering best in class customer experience. This will be accomplished by

• Developing and communicating an accurate point of view on the industry standard capabilities, competitive capabilities and meaning of best in class
• Collaborating and driving the implementation of the right processes, tools & systems for the business
• Hiring top notch talent, mentoring and motivating them, and
• Monitoring and optimizing critical business metrics and processes.

RESPONSIBILITIES

Responsibilities include managing front line TSEs to resolve customer issues and collaborating with engineering on technical escalations. A working knowledge of virtualization and storage systems is a must.

• Defines & specifies processes, tools & systems used in customer support function. Ensures current processes are in-line with industry standards, trends and practices and are cost competitive.
• Collaborates with other leaders within Tintri to develop & implement process improvements, customer support policies, strategic plans & objectives.
• Demonstrates strong leadership, showing confidence, and developing credibility with the sales organization, as well as the customers.
• Provides overall guidance and direction to TSEs for full range of technical issues and problems, including the most complex situations that require in-depth technical knowledge and expertise.
• Day to day management of the TSEs including scheduling, work plans, staffing, performance management and development of employees
• Accountable for operational performance and results of TSEs as measured by KPI’s (e.g. industry standard & custom metrics, customer satisfaction and budget/expenses).
• Manages the coordination, implementation, administration and execution of technical support programs, including personnel, communications, product transitions and performance metrics/standards. Ensures that technical support programs are sound, current and able to support upgrades and new product releases
• Participates in short and long term planning for assigned area (e.g. capacity, systems implementations and product transitions).
• Ensures that all issues are escalated and communicated as appropriate in accordance with policy and procedures including providing an early warning of potential issues and plan to mitigate/avoid.
• Accountable for technical support meeting internal and external needs & expectations, operating efficiently and cost effectively.
• Interacts seamlessly with executive level management within Tintri and customer companies requiring negotiation and influence on matters of significance. Leading all aspects of escalation management and tiger teams.

Required Qualifications / Skills:

• Bachelor’s degree or higher
• Outstanding leadership skills and sound judgment.
• Strong organizational skills and attention to detail.
• Experience working within a global environment supporting multiple regions and time zones.
• Thrive in a fast-paced and rapidly evolving environment, drive innovation and continuous improvement for efficiency and sustainable growth.
• Strong interpersonal & communication skills, both written and spoken.
• Ability to perform well under pressure.
• Ability to manage a large number of tasks concurrently and prioritize effectively.
• Team Player, flexible and collaborative. 
• Articulate and dead-line oriented. 
• Must be able to travel occasionally both domestically and internationally

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. 

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Job Description:

A successful candidate must have a proven record of working in IT or product support roles, increasing customer satisfaction, and have demonstrated experience in delivering "world class" service to a global customer base. The candidate needs to demonstrate and have a proven record of high drive, ownership, and accountability working in a fast-paced enterprise customer support environment.

Responsibilities:

• Customer facing activities:
• Interface with customers over the phone or email representing customer support.
• Proactive management of cases within support.
• Issue documentation and management:
• Maintain accurate documentation using support cases in CRM, defects, knowledge bases.
• Creating defects and RFEs in the bug tracker.
• Close interface with Escalation Engineering to communicate customer issues and help with reproducing complex customer scenarios.
• Create technical knowledge base articles and assist in RCA documentation.
• Live remote support:
• Provide live support to customers and field teams.
• Troubleshooting:
• Creative and efficient unscripted troubleshooting.
• Reproduction of customer problems:
• Unknown or complex scenarios.
• Documenting all findings for other Tintri data systems functions:
• KB solutions, defects, RFEs. Provide input to Escalation Engineering.

QUALIFICATIONS:

• 10+ years experience in a technical role (IT); 10+ years providing support to Enterprise customers with at least 5 years of experience in the relevant areas.
• In depth experience in one of the applied areas of computer/storage/network architectures/products/protocols. Requires general experience in at least three core competencies Storage (NAS/SAN/RAID), Networking (TCP/IP/VLANS) Linux/Unix/Windows Server/VMWare/Hyper-V/RHEV-M (server-side).
• Network troubleshooting experience.
• Excellent attention to detail, ability to multi-task and to adapt easily to change, ability to maintain positive attitude while working under pressure and strict timelines.
• Exemplary verbal and written communication skills exercised on a regular basis (verbal & written).
• Experience in using the CLI in Linux/Unix.
• Driven, self-motivated, with a strong work ethic, an individual who has a passion for problem solving. 

Travel expected to be less than 10%

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.