Warum Tintri? Ein Bild sagt mehr als tausend Worte.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The Accounting Specialist is responsible for all aspects of the accounts payable process assigned, with full ownership of, and emphasis on, all aspects of the global expense reimbursement process and company purchasing card process.

Primary responsibilities are high volume auditing of expense reports in Americas, communicating with all employees relating to expense reimbursement, managing the timely processing and reimbursement of all expense reports, continuous improvement of the expense reimbursement process and system, and general oversight of global expense reimbursement process. In addition, this role will be managing all corporate purchasing card purchases and reviewing all purchases for proper support and coding.

 The position also requires continuous interaction with other members of A/P, A/R, General Ledger, Payroll, and similar functions in foreign subsidiaries in order to obtain all information necessary to fulfill the responsibilities.

Primary responsibilities/essential functions:

• Administer the Concur T&E system to ensure efficient workflow for expense reimbursement
• Conduct audit of expense reports in Americas to ensure compliance with the Company’s T&E policy
• Handle employee inquiries, researching, and following up to resolve issues
• Coordinate with third-party and subsidiary accounting functions to ensure compliance with applicable T&E policy
• Manage all corporate purchasing card expenses and review all purchases for proper support and coding
• Voucher all corporate card transactions on a monthly basis
• Assist with AP duties such as but not limited to scanning, coding, vouchering, attaching, routing, and filing invoices
• Assist with audit inquiries
• Ad hoc analysis and projects as assigned

 Qualifications:

• Minimum one year of prior with Concur experience
• NetSuite experience not required but recommended 
• Proficient PC skills and strong Excel skills
• Strong commitment to producing quality work; ensuring work is delivered completely, accurately, and on time
• Ability to effectively organize and prioritize activities and perform under strict deadlines
• Strong organizational, prioritization, and follow-up skills
• Self-motivated and self-directed with a flexible and collaborative style
• Energetic, dependable, and problem solver who is able to handle challenges
• Thrives in a fast paced, and client focused environment

 Education and/or Additional Experience:

• BA/BS Degree in Accounting or related field

 All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

 The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Senior General Ledger Accountant

We are looking for an exceptional individual to join the corporate accounting team as Senior Accountant, reporting to the Accounting Manager. The successful candidate will have demonstrated interest in building and being part of a world-class accounting operation, work in a fast paced environment, and continually improve the accounting close process. They should possess strong execution skills, coupled with understanding of GAAP and best-practice processes.

Responsibilities:

• Prepare monthly journal entries for assigned areas, including certain areas requiring judgment such as accruals
• Prepare reconciliations for assigned areas, including audit schedules, as well as performing ad hoc research to support reconciliations
• Coordination with international accountants to ensure worldwide financials are prepared in accordance with US GAAP
• Ability to interpret GAAP standards and apply internal accounting policies to transactions
• Other special projects as required

 Qualifications:

• Bachelor’s or above in Accounting/Finance from an accredited university
• 4+ years of progressive GL experience in a publicly-traded technology company and/or 2+ years as a Big Four auditor
• Ability to multi-task, as well as work independently, within a disciplined monthly close schedule
• Analytical thinker with strong communication skill  

 (Nice to have)

• CPA license
• Proficiency with NetSuite 

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

 The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

In this position you will provide white glove customer service and receive training and mentoring to advance your technical skills. You will work in a highly collaborative environment but will be required to use independent judgment to accomplish objectives and work closely with Engineering and other business units to increase knowledge and resolve customer issues. As a 24X7X365 organization shift work, holidays and on-call responsibilities may be required.


Responsibilities:

• Always take care of the customer. Customer Satisfaction is job #1.
• Applies a junior technical level of expertise, using standard operating and diagnostic protocols to resolve low to standard complexity system level issues.
• Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Maintains a "closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status. Responsible for sharing all acquired knowledge concerning problem resolution.
• Utilize validated technical information, support process instructions and special support requirements while resolving customer issues
• Acts as a primary contact for logistical issues related to technical parts replacement within the Tintri Technical Support team
• Contributes to a centralized problem identification and resolution database
• Understands and leverages TINTRI’s technical communication structure to escalate technical issues as required
• Identifies records and works with management to proactively revise current procedures and tools to improve customer satisfaction
• Develops knowledge of the organizational mission and strategy and relates it to day-to-day issues.
• Provides feedback on Tintri Support Process to the Continuous Improvement model
• Provide positive interaction and feedback to Field Technical Specialists, Account Managers, Sales and other TINTRI Technical Support co-workers as appropriate.
• Monitors and tracks all service calls, provides call status updates at regular intervals and communicates status to customers using Call Tracking Databases.
• Validates technical information and issues early warnings and disseminates information as needed.

Qualifications

• 1 – 3 year experience in Enterprise level Technical Support
• BS. in Computer Science, Electrical Engineering, Math, or equivalent work experience
• Storage Systems experienced preferable
• Microsoft Hyper V MCS and/or VMware VCP certification or equivalent Hypervisor administration work experience
• TCP/IP based networking and troubleshooting skills
• Ability to clearly communicate verbally and in writing.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

The Tintri File Systems Engineering team is seeking an exceptional development engineer with a passion for solving complex problems to work on state-of-the-art file system technologies.  Working on a core technology for Tintri, you will have a major impact on the design, implementation and future of the file system.  The ideal candidate is a proactive and hardworking software engineer who wants to take ownership and responsibility for developing best-of-class file system features.  This position will require the ability to plan and communicate the big-picture design and architecture, yet also have a passion for detail.  We have a fast-paced team that fosters innovation, rapid product iteration, teamwork, customer focus and feature delivery.

Responsibilities

• Work with a highly skilled engineering team in the design, implementation and support of file system technologies.
• Improve scalability and manageability of the file system for distributed virtualized environments. 
• Maintenance of the existing file system code base.
• Design, develop, debug and test new features.
• Problem / performance analysis and debugging.
• Work with cross-functional teams to support developer and product requirements.

 Qualifications

• MS in Computer Science or equivalent experience/skills.
• Strong programming skills in C/C++.
• Industry exposure and knowledge of filesystems and UNIX internals.
• Good working knowledge of Linux kernel, Virtualization (VMware, Hyper-V, Xen or KVM), Python.
• Comfortable in using various data structures, algorithms  and multi-threaded programming.
• Experience in file systems architecture, I/O systems, networking, performance analysis, deduplication, replication and associated technologies a plus.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

This is a software engineering role in the platform team. You will focus on developing platform features to enable new system level components, such as SSD, motherboards, add-in cards, increase the resiliency of the platform to component failures, root cause analysis, qualification of product changes, and end of life issues.

Responsibilities

• Develop software in C++, C, Bash, Python for our Linux-based platforms.
• Troubleshoot component issues, customer cases, provide root cause analysis, and submit relevant code changes to address the issue.
• Work with various vendors for resolving HW/FW issues.
• Perform platform qualification and unit test for new components.
• Develop test scripts in Linux (e.g. Bash, Python, etc.) to automate qualification, debug, and analysis tasks.
• Close the loop between issues seen in the field or at the factory and the engineering team.
• Work closely with Operations and Support to improve product quality, failure resiliency, and reliability.

Requirements

• 7+ years experience as Platform Engineer for x86 enterprise server, storage, or networking products.
• Expert in all things Linux, including development tool, analysis of log files and crash dumps.
• Expert understanding of enterprise server or storage platform, system level components, and related FW.
• Must have hands-on debug experience with motherboard, Ethernet, PCIe, memory, power supply, HDDs, SSDs.
• Experience with standard hardware test equipment experience including such as logic analyzers.
• Ability to write clear RCA reports or qualification reports and present to cross functional team.
• Must be a self-starter, work independently, and with a minimum of supervision.
• Ability to take initiative to start and complete tasks independently and meet commitments.
• Work independently as well as in team roles, including project leadership.
• Must be motivated by hard to solve issues.

Education

• BS/MS in Computer Science, Computer Engineering, or related field

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

This position is for a senior file engineer with excellent design, development and communication skills.  We’re looking for an industry leader, someone with proven technical leadership in designing, architecting, and implementing major file system features.  As a technical leader you will have the big picture understanding of the entire system, excellent hands-on development skills, and ability to convey complex technical issues to executives. Responsibilities

The ideal candidate will work as a leader in a fast-paced team developing new features and enhancing existing components: (snapshots, clones, compression, dedup, log structured filesystem, etc.). As a senior technical leader you will be directly responsible for the success of major features as well as consulting with engineers about architecture and leading by example.

Responsibilities

• Provide architectural and technical leadership to the team.
• Mentor software engineers. Role model for new-grad engineers to aspire to.
• Develop long-range engineering goals in order to achieve product specific features.
• Expected to set technical direction by weighing industry trends, competitive information and studying customer use cases.
• Work with other parts of the organization to provide direction for the product roadmap.

 Requirements

• Successfully balance multiple projects and assignments across cross-functional teams.
• Understands the impact of a software design and the effects on overall system performance and scalability.
• In-depth knowledge of Linux kernel and Virtualization
• 5+ years of system level development experience.
• Strong development skills in C, C++, and Python
• Masters or PhD degree in computer science, engineering or related field.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Customer Satisfaction score is >90%. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s how we’ve climbed to #28 on Glassdoor’s Best Places to Work. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

We are looking for a Senior Engineer, who loves working on distributed system solutions. In this role, you will be responsible for creating innovative solutions for our next generation system management products.

 A successful candidate will be a hands-on senior individual contributor who enjoys coding and has an demonstrable experience in scalable server applications, web app development, and web services. And, you should have strong technical ability, great communication skills, and a motivation to achieve results in a fast paced environment. 

Responsibilities

• Work closely with the other engineers to develop the best technical design and approach. Be a hands-on individual contributor.
• Evaluate emerging technologies and adapt to new technologies.
• Work closely with engineering and product management teams to define requirements and improvements.

Basic Qualifications

• 5+ years experience in Software development
• Bachelor’s Degree or higher in Computer Science or related degree.

Preferred Qualifications

• Master’s or Bachelor’s degree in Computer Science, Mathematics or similar field.
• 5+ years of development experience with a strong focus on web based systems, server side Java development, persistence and multi-threaded programming.
• Knowledge of OOP principles and practices (UML experience is a plus)
• Outstanding skills as a Java developer
• Strong knowledge of relational database technologies. Has worked with at least one  of the Java Persistence and ORM Technologies (JDBC, Hibernate, NoSQL DBs)
• Experience in one of the domains: Storage, Network, and/or System Management
• Prior experience of using APIs and developing APIs of different kinds including SOAP and REST (Desired)
• Exposure to Virtualization and Storage Technologies (Desired)
• Experience in storage load balancing or other resource balancing algorithms (Desired)
• Experience working with build, testing, and integration tools (e.g. JUNIT, ANT, Maven, Hudson). Familiarity with Linux and scripting/data manipulation tools (sh, perl, python) is a plus
• Excellent verbal, written, and communications skills is a must
• Ability to handle multiple concurrent activities and have a flexible, positive attitude
• Must be team-oriented, with an interest and willingness to help the team as a whole
• Ability to complete tasks with minimal direct supervision

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• You will be responsible for developing the Systems Software that powers Tintri's products.
• Define and implement requirements analysis, design, estimation, implementation, unit testing and maintenance for product and platform features.
• Strong HW and SW troubleshooting and problem-solving skills; ability to create efficient solutions to complex problems including SW workarounds to HW bugs.
• Work with various OEM/ODM vendors for resolving storage related HW/FW issues 
• Participate in design discussions and design/code reviews.
• Develop software in C, C++, Python for our Linux-based appliance platform.
• Engage with Tintri’s customer support and assist with customer cases.
• Work independently as well as in team roles, including project leadership.

• At least 10+ years of industry experience with Storage device drivers and SCSI stack. 
• Must have extensive experience in the Linux SCSI subsystem (all the 3 layers) 
• Must have strong hand’s-on knowledge in Linux SES commands
• Must have solid expertise in SCSI/SAS protocols
• Must have strong understanding of Linux/Unix OS internals including locking and semaphores, multiprocessor and multithreaded architectures, bottom-halves, inter-process communication,interrupt handling, etc.
• Should have work experience in one or more SAS HBA driver(s)
• Should have debugging (collecting SAS/SATA traces) experiences with 3rd party vendor HW (Ex: Expanders, HBA’s, Drives) 
• Should have working knowledge on using GDB and crash tools
• Optionally should have working knowledge in disk drive technologies (SATA or SAS)
• Optionally should have experience with analyzing S.M.A.R.T or disk health monitoring
• Experience with new hardware bring-up is a plus.
• Should be an expert in C, C++ and scripting languages (Bash, Python, etc.) and the Linux/UNIX programming environment.
• Should posses excellent verbal and written communication skills.

• Bachelor of Science in Computer Science or equivalent; Master of Science or higher preferred.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Responsibilities

• Directly influence the direction and growth path of HW Qual
• Find innovative ways to stress and prove hardware reliability for our customers
• Work with development engineers across the hardware and software teams to understand the overall technical architecture, and how each feature is implemented and best validated
• Review technical specifications and interfaces for compliance to design guidelines and functionality
• Create and document test plans and test cases
• Efficiently execute test cases across all functional areas of our products
• Be a proponent of automation and work to enhance our test automation capability through scripting and other software tools
• Find, isolate, document, regress, and track bugs through resolution using our tracking tools
• Interpret and report testing results, and be a vocal advocate for quality in every phase of the development process

Requirements

• 8+ years working experience in hardware-related QA testing
• Expertise in developing tests with scripting languages (Bash, Python, Expect) and the Linux/UNIX programming environment.
• Experience analyzing system block diagrams, board schematics, and board layout files in order to determine optimal methods for testing the system and performing error injection onto specific hardware signals.
• Experience performing hands-on hardware analysis with lab equipment such as multimeters, oscilloscopes, and logic analyzers.
• Extensive product validation experience with standard server architectures and components such as CPU, Memory, PCIe switch, HDD, SSD, Networking, BMC, BIOS, and related firmware
• Experience performing hardware error injection onto high speed busses (PCIe, Memory, SAS)
• Hands-on experience testing Linux-based servers
• Demonstrate creativity and initiative to improve test coverage and effectiveness
• Highly methodical test discipline
• Must be a self-starter, work independently, and with minimum supervision
• Ability to take initiative to start and complete tasks independently and meet commitments
• Excellent verbal and written communication skills 

Education

• BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Develop client and server components in Java and related technologies 
• Apply best-practice software standards and technology to complex business problems 
• Ensure that work is completed on time to meet the business requirements by following  procedures for source code control, unit testing, end-to-end testing, and design documentation
• Communicate effectively with individuals of varying technical abilities and professional backgrounds
• Perform additional duties as assigned

• Master’s or Bachelor’s degree in Computer Science, Mathematics or similar field.
• 7+ years of development experience with a strong focus on web based systems, server side Java development, persistence and multi-threaded programming.
• Knowledge of OOP principles and practices (UML experience is a plus)
• Outstanding skills as a Java developer
• Strong knowledge of relational database technologies. Has worked with at least one  of the Java Persistence and ORM Technologies (JDBC, Hibernate, NoSQL DBs). Advanced PostgreSql knowledge is a plus.
• Prior experience of using APIs and developing APIs of different kinds including SOAP and REST (Desired)
• Exposure to Virtualization Technologies and Disaster Recovery solutions (Desired)
• Experience with VMware Site Recovery Manager and/or vSphere APIs and/or VMware integration.
• Prior experience in Storage, Network, and/or System Management is a plus
• Experience working with build, testing, and integration tools (e.g. JUNIT, ANT, Maven, Hudson). Familiarity with Linux and scripting/data manipulation tools (sh, perl, python) is a plus.
• Excellent verbal, written, and communications skills is a must
• Ability to handle multiple concurrent activities and have a flexible, positive attitude
• Must be team-oriented, with an interest and willingness to help the team as a whole.
• Ability to complete tasks with minimal direct supervision

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• You will be responsible for developing the Systems Software that powers Tintri's products.
• Define and implement requirements analysis, design, estimation, implementation, unit testing and maintenance for product and platform features.
• Participate in design discussions and design/code reviews.
• Develop software in C for our Linux-based appliance platform.
• Work independently as well as in team roles, including project leadership.

• At least 5+ years industry experience with device drivers, and programming hardware. 
• Experience in programming and working with any of the devices --  I/O controllers, etc.  Experience with new hardware bring-up is a plus.
• Strong HW and SW troubleshooting and problem-solving skills; ability to create efficient solutions to complex problems including SW workarounds to HW bugs.
• Solid understanding of Linux/Unix OS internals including locking and semaphores, multiprocessor and multithreaded architectures, device drivers, inter-process communication, etc.
• Expert in C and scripting languages (Bash, Python, etc.) and the Linux/UNIX programming environment.
• Excellent verbal and written communication skills.

• Bachelor of Science in Computer Science or equivalent; Master of Science or higher preferred.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Staff Engineer Cloud Management

Responsibilities:

• 1. Develop functional design specifications for server components of cloud management platform.
  2. Develop server components in Java and related technologies 
  3. Design and develop features to perform compute and storage management delivered in the cloud as SaaS.
  4. Analyze the performance characteristics of backend modules. Identify inefficiencies and bottlenecks. Propose, implement and test fixes.
  5. Design and develop highly scalable persistence layer to handle millions of VMs
  6. Design and develop algorithms to solve complex applications problems, system administration and other network concerns.
  7. Create implementation and test plans. Develop software and implement test cases according to these plans.
  8. Ensure that work is completed on time to meet the business requirements by following  procedures for source code control, unit testing, end-to-end testing, and design documentation
  9. Ensure the stability and scalability of new features and the interoperability with pre-existing system architecture. Collaborate with other developers to select appropriate design solutions.
  10. Communicate effectively with individuals of varying technical abilities and professional backgrounds
  11. Document installation and operating procedures, best practices, troubleshooting guides and related information

Skills and qualifications:

• 1. Master’s or Bachelor’s degree in Computer Science, Mathematics or similar field.
  2. 6+ years of development experience designing and implementing web based backend components in JAVA
  3. Experienced in building management platforms for compute/network/storage
  4. Experienced in developing SaaS services in Amazon Web Services (AWS) and/or Google Cloud Platform (GCP)
  5. Familiar with Automation and Orchestration technologies and tools, DevOps, PaaS, Containers/Microservices spanning Multiple Cloud Operating Environments (VMware, OpenStack, Microsoft, Public Cloud)
  6. Knowledge of OOP principles and practices
  7. Outstanding skills as a Java developer
  8. Design and development experience in SQL/NoSQL and ORM layer such as Hibernate. Experience in performance tuning of DB.
  9. Experience in using Virtualization and Cloud Technologies as a developer. (Desired)
  10. Experience in application web server frameworks (Desired)
  11. Prior experience of using APIs and developing APIs of different kinds including SOAP and REST (Desired)
  12. Excellent verbal, written, and communications skills is a must
  13. Ability to handle multiple concurrent activities and have a flexible, positive attitude

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Working on a core technology for Tintri, you will have a major impact on the analysis, identifying bottleneck, prototyping performance improvements and productizing the ideas.  The ideal candidate is a proactive and hardworking software engineer who wants to take ownership and responsibility for developing best-of-class file system performance features.  This position will require the ability to plan and communicate the big-picture design and architecture, yet also have a passion for detail.  We have a fast-paced team that fosters innovation, rapid product iteration, teamwork, customer focus and feature delivery.

Responsibilities

• Work with a highly skilled engineering team in the performance analysis, design, implementation and support of file system technologies.
• Analyze and improve performance of the file system for distributed virtualized environments. 
• Maintenance of the existing file system code base.
• Design, develop, debug and test new performance features.
• Problem / performance analysis and debugging.
• Work with cross-functional teams to support developer and product requirements.

 Qualifications

• MS or PhD in Computer Science with at least 5-7 years of industry experience.
• Performance oriented work experience. Industry exposure and knowledge of filesystems and UNIX internals.
• Comprehensive knowledge of hardware, kernel and multi-threaded software.
• Strong programming skills in C/C++.
• Extremely self-driven.
• Good working knowledge of Linux kernel, Virtualization (VMware, Hyper-V, Xen or KVM), Python.
• Comfortable in using various data structures, algorithms and multi-threaded programming.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact. 

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Analyze product requirements specifications, functional specifications and prepare a detailed functional test specification and execute to this.
• Prepare a detailed capability matrix to map capabilities to functional requirements to the test plan, for defining the acceptance criteria and ensuring comprehensive test coverage.
• Independently design and document detailed performance test cases to cover all levels of test, including: performance, and scalability under load/stress.
• Effectively employ automation of Hyper-V API's to deploy large scale vms and also certification with various  versions.
• Analyze reported defects to assess severity and prioritize them for development to fix.
• Interact with software developers to tune code and track all problem reports to closure.

• BS or MS in Computer Science
• 5 – 8 years of QA / software development
• Experience in architecting and implementing a test strategy 
• Proficient in Python or any other scripting languages (Perl)
• Advanced experience with programming and scripting is required 
• Experience in storage systems troubleshooting and integration (NAS appliance a plus).
• Knowledge of CIFS / SMB or NFS is preferable 
• Experience with Microsoft System Center or SCVMM a plus
• Excellent communication skills (both verbal and written)

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Responsibilities:

• Analyze product requirements specifications, functional specifications and prepare a detailed functional test specification and execute on the spec.
• Prepare a detailed capability matrix to map capabilities to functional requirements to the test plan, for defining the acceptance criteria and ensuring comprehensive test coverage.
• Independently design and document detailed performance test cases to cover all levels of test, including: performance, and scalability under load/stress.
• Effectively employ automation of REST API's to test back end system management capabilities.
• Automation of UI components to scale testing.
• Analyze reported defects to assess severity and prioritize them for development to fix.
• Interact with software developers to tune code and track all problem reports to closure.

Requirements:

• BS or MS in Computer Science
• 4- 6 years of QA / software development
• Experience in architecting and implementing a test strategy with strong emphasis on System management and UI automation.
• Strong experience with Selenium, HTML, REST and UNIX automation.
• Experience in storage systems troubleshooting and integration (NAS appliance a plus).
• Knowledgeable with common scripting languages (Python, Perl)
• Excellent communication skills (both verbal and written).

**Advanced experience with programming and scripting is required

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

 The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Analyze product requirements specifications, functional specifications and prepare a detailed functional test specification and execute to this.
• Prepare a detailed capability matrix to map capabilities to functional requirements to the test plan, for defining the acceptance criteria and ensuring comprehensive test coverage.
• Independently design and document detailed performance test cases to cover all levels of test, including: performance, and scalability under load/stress.
• Effectively employ automation of VMWare/KVM/HyperV API's to deploy large scale VM's and related functions
• Analyze reported defects to assess severity and prioritize them for development to fix.
• Interact with software developers to tune code and track all problem reports to closure.

• BS or MS in Computer Science
• 5 – 8 years of QA / software development
• Experience in architecting and implementing a test strategy with strong emphasis on hypervisor automation.
• Experience in storage systems troubleshooting and integration (NAS appliance a plus).
• Experience with file system, hardware fundamentals and common protocols (NFS / SMB).
• Excellent communication skills (both verbal and written).
• Proficient with common scripting languages (Python, Perl)
• Advanced experience with programming and scripting is required. 80% of time will be spent on coding 

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Analyze product requirements specifications and functional specifications and prepare a detailed functional test specification. Independently design and document detailed test scenarios to cover all levels of test, including performance and scalability under load/stress. Effectively employ automation to reduce testing cycles on repeated tasks.
• Enhance and maintain test automation tools, test suites, and test lab machines.
• Learn, adhere to and lead others to adhere to the established Tintri Software Development Life Cycle.
• General familiarity and experience with computer hardware and firmware, e.g. IPMI/BMC, ISCSI, SAS, SATA, RAID, NVRAM, SSD, HDD, HA etc., as well as an ability to manipulate them are required.
• Strong expertise in HDD, SSD and expansion shelf management and monitoring.
• Work closely with project managers, software developers, business analysts and Operations team members to ensure quality products. Collaborate with software and hardware developers to tune code and track all problem reports to closure.
• Skilled with at least one common scripting language such as Python, Perl, or bash. Competence with C/C++, object oriented development, and software patterns are highly desired.
• Strong in UNIX or GNU/Linux.
• Experience configuring, testing, and troubleshooting multiple network interfaces within and between hosts.
• Experience in storage systems, networking troubleshooting and integration.

• BS or MS in Computer Science
• 5 – 8 years of QA / software development
• Experience in architecting and implementing a test strategy with strong emphasis on Platform automation.
• Experience in storage systems troubleshooting and integration (NAS appliance a plus).
• Experience with file system, hardware fundamentals and common protocols (NFS / CIFS).
• Excellent communication skills (both verbal and written).
• Knowledgeable with common scripting languages (Python, Perl)

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

We are looking for a Salesforce Developer to join our team to help build out best in class solutions for the company as we continue to rapidly grow.  You will be engaged in the design and development of custom solutions, integrations and innovations relative to the Salesforce.com platform. The position will work with other business application owners to ensure the seamless flow of data across the enterprise.

Key Responsibilities

• Work with architects and other developers to create scalable solutions on the Force.com platform.
• Provide ongoing recommendations to SMEs and end users on SFDC best practices
• Design and implement Salesforce solutions using Apex classes, Visualforce pages, triggers, custom objects, field, record types, workflows/processes, batch jobs and SOQL/SOSL.
• Manage integrations with Salesforce and other systems, via ETL and/or web services.
• Apply release management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments
• Perform configuration changes to fields, workflows, roles permissions, page layouts, custom objects, record types, reports and dashboards
• Communicate effectively with stakeholders regarding project status and delivery timeframes
• Provide accurate level of effort estimates based on business requirements
• Document development work with appropriate collateral as needed
• Participate in technical design and code reviews to ensure quality and best practices are maintained

Desired Skills and Experience

• Bachelor’s degree in Computer Science or equivalent.
• 3-5 years of relevant development experience in Salesforce platform/Force.com producing Visual Force/UI components according to standard.
• Certified Force.com Developer – Dev 401/501 or Platform Developer 1/2 preferred.
• Strong knowledge of Salesforce development best practices such as trigger handling, asynchronious operations, and governor limit management techniques.
• REST web services, Java, C/C++, .NET, CPQ (Steel Brick), Boomi, MDM, ERP experience advantageous
• Advanced skills with the Apex development environment including classes, triggers, custom objects, queries, tabs, layouts, permission sets profiles and reports.
• Advanced skills in source code control; test code execution; package deployment, continuous integration and other technical tasks related to the Salesforce.
• Excellent communication/collaboration skills with the ability to present complex ideas in a clear, concise fashion required.
• Experience in Agile methodologies preferred
• Service Cloud mastery a plus

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Net Promoter Score is 94. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s why we’re a top place to work in the Bay Area. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

Tintri is looking for a System Administrator with experience in cloud technologies who’s looking to improve and advance in this area. The contract position is based in Tintri’s headquarters located in the city of Mountain View. The selected individual will join the Datacenter Operations team managing engineering environments that are heavily virtualized. He/she will interface with all levels of the engineering organization to create solutions that will support Tintri’s rapid growth.

Datacenter Operations team is responsible for all aspects of infrastructure including lab/rack, networking, cloud, services and automation that is leveraged by our engineering organization. We’re focused on enhancing efficiency through automation and deployment of self-service tools and solutions. The environments we manage and touch are primarily Linux based.

Responsibilities:

Support production infrastructure running various hypervisors (VMware, Openstack, others...)

Work with team members to automate support tasks

File and triage support issues affecting engineering test and production environments

Participate in change events and respond to incidences

Design, build/deploy and manage solutions that enhance engineering productivity

Skills & Qualifications:

VMware Enterprise product (vsphere, vcenter, esx) knowledge required

Scripting experience in bash and python required

Networking and subnet knowledge required

AWS knowledge and experience desirable

Dockers knowledge and experience desirable

Openstack experience desirable

Corporate Marketing Director

Here’s the opportunity … work for a company that is competing in a $17+ billion market against slow-moving incumbents, and growing triple digits year-over-year. Collaborate with colleagues in a new office named a ‘Top Place to Work in the Bay Area’ and ‘One of the 11 Hottest Pre-IPO Enterprise Start-Ups’. Market a massively differentiated product to fanatical customers that have awarded us a 94-point Net Promoter Score. Lead content creation and campaigns that require coordination across stakeholders, and that have game-changing impact on our trajectory. Sound too good to be true? Nope, that’s Tintri.

Tintri has arrived at a unique point—we’re competing in a $17+ billion market against slow-moving incumbents and on a clear path to IPO, but still small enough that every employee has a visible impact. Perhaps that’s why we’ve been named a ‘Top Place to Work in the Bay Area’ three years running, and a Glassdoor ‘Top Workplace’. Join us on this ride and be part of a special company at an exceptional time.

We need you to help us (1) Find our Voice. Consistently represent the Tintri brand across the customer experience—help us tell the story of our differentiated products and fanatical customers in ways that stand out in a noisy market. (2) Define and Lead Campaigns. Collaborate with Product Marketing, Product Management, Sales and Channel to set the groundwork for cross-channel marketing campaigns; and then steward the creation of unconventional content. (3) Increase Visibility. Take ownership of our public relations strategy and experiment with creative ways to raise visibility of Tintri’s brand and products. You’re probably expecting to see some responsibilities in bullet form, so here you go:

• Publish (and own) a company campaign calendar that spans touchpoints / vehicles
• Define Tintri’s content marketing programs from concept to individual collateral
• Wrangle content from a combination of internal experts and external sources
• Create original content that fills gaps / needs across every stage of the customer lifecycle—you will need to put pen to paper as writer and editor to set the tone for whitepapers, playbooks, events, product materials, website and email copy
• Lead executive communications, engaging directly with our leadership team on speeches, videos, customer / investor presentations
• Enable sales by setting best practices for distributing, maintaining and re-purposing content
• Track competitor content / messages to ensure Tintri maintains a differentiated position
• Measure and report on the efficacy of our content so we can produce more of what works

To be effective in this role, here are some more tangible requirements:

• 10+ years experience in creating content and/or producing campaigns (ideally in the technology space, but open to unconventional experiences)
• Experience building (or participating in the creation of) a content management program
• Exceptional communication skills and attention to detail (be prepared to prove it)

And some less tangible requirements:

• Experimentation… we want people who have tried new ideas / approaches to social. Be ready to tell us about how you’ve pushed the envelope, then used data to learn and improve
• Hands-on… at the outset you are an individual contributor, but we’ll be building a team around you as Tintri grows. This is an opportunity to rapidly grow your career
• Ambition… Tintri is an environment where hungry, self-motivated people excel. There’s no coasting; we will give you freedom and support and you will do your best work
• Geek at heart. Tintri operates in a very technical market, and the audience for your efforts is a very technical group. To be appropriately passionate, you’ll need to tap your inner geek

Want to make a great first impression? When you send us your resume, in lieu of a cover letter, briefly describe (or point us to) your ‘bar’ for exceptional technology marketing.

For more information, visit www.tintri.com 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Marketing Operations | Job Description

We are seeking a contractor interested in gaining marketing experience and knowledge the ins and outs of database marketing and reporting in the high-tech, enterprise, B2B market place

Responsibilities of this creative, challenging and diverse position will include:

• Improve data integrity via data cleansing, data alignment, normalization and appending services
• Aid in determining process/workflow recommendations for areas of improvement
• Upload databases into Marketo/SFDC and communicate campaign status to all relevant parties
• Manage list segmentation and develop segmentation strategies to increase engagement, to ultimately get the right message to the right person at the right time
• Ensure the growth of the email marketing channels through the implementation of enhanced processes, marketing automation and optimized usage of CRM data
• Maintain an organized, up-to-date email marketing calendar and content repository
• Enable the team's day-to-day execution of marketing activities and campaigns across multiple channels and across multiple institutions via the marketing automation solution. Including: Set up, testing, implementation, and distribution of email campaigns in Marketo
• Develop and deliver routine reporting on campaigns and leads in SFDC

Qualifications of candidates will include:

• Experience managing Marketing Ops process including lead management, database management, segmentation and field mapping
• Advanced marketing automation and CRM experience, specifically Salesforce.com and Marketo -- and their integration
• Ability to troubleshoot and respond to system performance, user and operational issues
• Thrives in a dynamic, fast-paced environment with multiple stakeholders and competing deadlines
  
  

Applicants are expected to have excellent written and oral communication skills and be able to successfully balance multiple tasks. Knowledge of Microsoft Office is required, applicants must be proficient in Microsoft Excel.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Regional Marketing Manager - Benelux and Nordics
This is a 12 month plus contractor role.

Responsibilities:

• Regional Mkt Strategy – complete responsibility for Benelux and Nordics. Proactively drive integrated marketing programs from planning and execution, to tracking & reporting results
• Event planning & management
• Collaborate with sales & channel teams to build pipeline in region
• Financial & budget management for the region
• Channel Marketing:
• To and through Channel marketing activities - QBRs, MDF plans (call-out days, seminars, direct mailers, etc.)
• Channel incentives
• Channel communication
• Drive PR/AR at local levels
• Build programs within region to expand customer loyalty and advocacy
• Reporting & Analytics: Make smart decisions based on results from previous activities
• Customer References
• Social Media & Local Blog Activities
• Account Based Marketing – to create/accelerate opportunities based on sales account segmentation
• Internal Communication
• Work closely with Tintri’s sales department to ensure that the activities and programmes align with the territories’ objectives and opportunities

 Requirements

• Marketing & events professional with 6+ years of experience in IT
• Strong project management and collaboration skills
• Extremely detail oriented that delivers high quality work
• Ready to ‘get the hands dirty’ – which involves getting involved in any aspect of event management, from liaising with the designer on designing the stand graphics, do executing the event on site, managing the staff on site, and making sure the leads are followed up on
• Work Diplomacy
• Strong communication skills
• Not scared to make mistakes and learn from them.
• Strong data analysis skills and problem solving. Demonstrated track record of taking ownership for leveraging analytics and driving dramatic growth through successful marketing strategies and execution.
• A super star in Word, Excel, PowerPoint and Outlook. Fluent in Marketo and Salesforce.
• Must be able to travel 30% of the time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Senior Manager, Press and Communications

Tintri has arrived at a unique point—we’re competing in a $17+ billion market against slow-moving incumbents and on a clear path to IPO, but still small enough that every employee has a visible impact. Perhaps that’s why we’ve been named a ‘Top Place to Work in the Bay Area’ three years running, and a Glassdoor ‘Top Workplace’. Join us on this ride and be part of a special company at an exceptional time.

In our noisy market, one of Tintri’s priorities is awareness—press and communications is therefore a high impact role at the company. We need someone who will (1) Establish Tintri’s PR strategy. You will set our messaging themes, tone and rhythm. (2) Expand opportunities for provocative bylines. We are consistently taking unconventional approaches to long-standing challenges. We have a lot on our minds and a lot (potentially) to say. Help us channel those ideas and opinions. (3) Engage bloggers and influencers. Help us covet and manage a community of experts—keeping them informed and excited about Tintri. You’re probably also expecting to see responsibilities in bullet form, so here you go:

• Set the PR strategy for the company and manage Tintri PR agencies around the world
• Expand Tintri Experts community of bloggers and influencers
• Drive messaging for major company initiatives, responses to issues and industry developments
• Contribute to the content calendar and marshal byline ideas and content from contributors across the company
• Lead the creation of high-impact communications assets, including keynote presentations, Op-Eds, playbooks, customer stories and more
• Devise global product review programs across technology publications, blogs, YouTube and other channels
• Ensure consistent tone and voice for the Tintri brand across channels
• Track competitor content / messages to ensure Tintri maintains a differentiated position
• Set objectives for press impact and report on results

It’s a big job, and to be effective in this role, here are some more tangible requirements:

• 5+ years experience in PR and communications—either on the agency or client side. Experience with B2B technology companies is valued
• Messaging master—you’ve got your finger on the pulse of the conversation … so you’re used to creating messaging frameworks and guidelines
• Exceptional writing skills—you should be able to write press releases, bylines, blog posts and more in your sleep

And some less tangible requirements:

• Experimentation… we want people who have tried new ideas / approaches to press and communications. Be ready to tell us about how you’ve pushed the envelope
• Hands-on… while you have supportive teammates, you are an individual contributor. Expect to be in constant creative motion
• Sharing is caring… there are a LOT of stakeholders in the great work you’ll be doing. You’ll need to be proactive about sharing your results and your learning and keeping constituents engaged

Want to make a great first impression? When you send us your resume, in lieu of a cover letter, point us to a couple of examples of your writing (show us where the bar is).

Want to make a great first impression? When you send us your resume, in lieu of a cover letter, point us to three websites that you think have got it all figured out (show us where the bar is).

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Order Administration Analyst

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

Responsibilities

• Review and confirm incoming customer PO requests, and process approved PO requests as required
• Coordinate daily shipments
• Communicate availability and order status and manage customer backlog
• Assist with RMA requests
• Monitor "Proof of Concept" material and execute requests for deliveries and returns
• Possesses knowledge of common Customer Service concepts, practices, policies and procedures

 Requirements

• Minimum 5 years Order Administration experience
• BS/BA degree or equivalent required

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Customer Satisfaction score is >90%. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s how we’ve climbed to #28 on Glassdoor’s Best Places to Work. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

We are currently recruiting for a Sales Operations Analyst. The Sales Operations Analyst will administer, support, and evolve our Salesforce.com environment. The ideal candidate will also be able to work closely with sales, marketing, finance, operations, and product development to design, develop, and implement business processes. This role requires a mixture of business acumen and technical expertise. Success in the role will also require a self-starter, visionary, team player approach, ability to work across organizations with disparate needs, creativity, and original thinking to proactively identify new and different approaches to analyzing data. Main duties would include:

Sales Operations Analyst:

• Salesforce administration, reporting/analytics (lead-to-close cycle, pipeline, sales activities, and forecasts), dashboard building, account maintenance, and custom field creation.
• Act as a Salesforce source of knowledge and point of contact for WW sales teams.
• Direct interface and communication with Tintri field sales to keep Salesforce accurate and up to date with regards to sales progression, forecast category, deal amounts, and product configurations.
• Work with business users to identify problems and areas of improvement within salesforce.
• On-boarding of new employees with the Tintri sales processes and Salesforce process training.
• Help manage and administer Tintri’s Evaluation Program.
• Own the quote to order process
• Able to prioritize requests based on importance and timing for key decision making or events.
• Lead key special projects with an end to end focus to deliver value to the organization.
• Ad hoc reporting for finance, operations, and channel teams.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers.

That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.


Tintri is looking for a talented Supply Chain Program Manager to join the Operations group at our Mountain View, CA headquarters. In this position you will work as part of a team developing supply chain strategies for next-generation Enterprise Storage software and systems, with an initial focus on managing the important ECN (Engineering Change Notifications) process. This is a cross-functional and cross-organizational role.

Major Responsibilities

• Work across the supply base to identify and document upcoming changes and EOLs (end-of-life) for suppliers’ products used in Tintri’s systems.
• For each ECN, work with Engineering, Quality, Ops, manufacturing partners and other groups as needed to assess the impact of the change and develop the appropriate plan of action.
• Coordinate, facilitate and track execution of ECN/EOL action plans to ensure smooth transitions, uninterrupted supply and minimal excess costs.
• Maintain a master schedule of ECN/EOL projects in flight and upcoming, publish an up-to-date dashboard of programs status and provide formal reports and informal updates to Operations management on a regular basis.
• Lead and participate in various projects and initiatives within Operations, as the need arises.

Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain Management, Engineering or related field
• 3+ years of experience in supplier/supply chain management
• 3+ years of experience as a program manager for cross-functional teams in a fast-paced Enterprise product company
• Demonstrated program management skills including, project planning, work breakdown, schedule management, task management & getting results through others.
• Exceptional ability to solve problems and coordinate with global team members
• Strong analytical, numerical, and reasoning abilities.
• Outstanding verbal and written communication skills and the ability to interact at all levels of the company.
• High level of personal and professional integrity.
• Strong work ethic with a high degree of flexibility.
• Ability to thrive in a start-up environment with the willingness and ability to take on multiple roles.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Senior Product Manager, Tintri OS

As Product Manager focused on Tintri software capabilities, you will guide a team that is charged with defining and bringing to market innovative products in distributed file systems, data protection and disaster recovery, quality of service (QoS) etc.

In this role, you will analyze potential integration opportunities for Tintri solutions to build products that enhance Tintri value proposition. You will build products from existing ideas, and help to develop new ideas based on your industry experience, market research, and feedback from customers and prospects. You will work with the engineering counterparts to define product release requirements. You will work with marketing to help them understand the competitive landscape, product positioning, target customer use cases and markets, and define the go-to-market strategy. You will also serve as the internal and external evangelist and champion for your product offering.

KEY RESPONSIBILITIES

• Manage the entire product line life cycle from strategic planning to tactical activities
• Analyze potential partner and ecosystem integration opportunities Tintri solutions, understand roadmaps and strategy for key partners and develop integration plans.
• Define prioritized market and product requirements with justification.
• Drive a solution set across development teams (primarily engineering and marketing) through market/customer requirements, competitive analysis, and long-term product vision.
• Work with engineering architects to initiate and prioritize projects within engineering, assist in determining the best technical implementation methods, build vs. buy choices.
• Participate and assist in go-to-market planning, develop product launch plans and work with all stakeholders to execute.


KEY ATTRIBUTES

• You possess the ability to identify market opportunities, prioritize and build business cases, define big-picture vision and drive cross functional teams to make that vision a reality.
• You have a strong understanding of the competitive landscape in storage, virtualization, and cloud management to appropriately define and position products.
• You possess the technical savvy to understand product and architectural tradeoffs to drive product roadmap.
• You enjoy spending time with sales teams and customers to understand their problems and find and define innovative solutions that appeal to broader customer base and market segments.
• You possess the ability to communicate clearly – verbally and written – with all functional areas of the company and at internal/external events.
• You can effectively use influence, negotiation and relationship building techniques to drive product roadmap execution goals.


MINIMUM QUALIFICATIONS

• 10+ years of overall experience.
• 4+ years of software product management experience.
• Experiences in enterprise storage, data protection, disaster recovery
• Experience with successful partner integrations, specifically those involving storage, virtualization, disaster recovery, and cloud management software.
• BA/BS in Computer Science or related technical field or equivalent experience. MBA strong plus.
• This position requires travel to customer and non-customer sites.
• Demonstrated success defining and launching products from concepts in startup environments

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

As Product Manager focused on Analytics, you will be charged with defining and bringing to market solutions for Analytics to provide a SaaS platform to accelerate Tintri cloud analytics capabilities. You will build products from inception to launch based on your industry experience, market research, and feedback from customers and prospects. You will work with the engineering, marketing and sales to define product release requirements, help understand the competitive landscape, product positioning, target customer use cases and markets, and define the go-to-market strategy. You will also serve as the internal and external evangelist and champion for your product offering.

KEY RESPONSIBILITIES

• Own the entire product line life cycle from strategic planning to execute
• Define prioritized market, business cases and product requirements with justification.
• Drive a solution set across development teams through market/customer requirements, competitive analysis, and long-term product vision.

Work with engineering architects to initiate and prioritize projects within engineering, assist in determining the best technical implementation methods, build vs. buy choices.

Act as the product owner from an agile scrum environment

• Drive customer validation and customer program like beta or design review
• Participate and assist in go-to-market planning, develop product launch plans and work with all stakeholders to execute.
• Analyze and build potential partner relationships for the product.

KEY ATTRIBUTES

• You possess the ability to identify market opportunities, prioritize and build business cases, define big-picture vision and drive cross functional teams to make that vision a reality.
• You have a strong understanding of the competitive landscape – storage, virtualization, system or platform management, cloud management industries – to appropriately define and position products.
• You possess the technical savvy to understand product and architectural tradeoffs to drive product roadmap.
• You enjoy spending time with sales teams and customers to understand their problems and find and define innovative solutions that appeal to broader customer base and market segments.
• You possess the ability to communicate clearly – verbally and written – with all functional areas of the company and at internal/external events.
• You can effectively use influence, negotiation and relationship building techniques to drive product roadmap execution goals.

MINIMUM QUALIFICATIONS

• 10+ years of overall experience.
• 4+ years of software product management experience.
• Experience delivering SaaS based solutions.
• Knowledgeable and comfortable in technology, specifically in virtualization, management software (like VMware vSphere, OpenStack, Hyper-V), storage areas (like Data protection, disaster recovery, scale out) and cloud management (like vRealize suite).
• Experience as a product owner
• Demonstrated business acumen and analytical capabilities.
• BA/BS in Computer Science or related technical field or equivalent experience. MBA strong plus.
• This position requires travel to customer and non-customer sites.

DESIRED QUALIFICATIONS

• Experience in bringing products to market
• Demonstrated success defining and launching products from concepts in startup environments.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers.
That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.
The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Prospecting/cold calling into assigned territories.
• Creating and qualifying opportunities
• Working with Marketing on lead generation efforts
• Building pipeline for the Field.
• Help manage and bring opportunities to closure with guidance from the field.

• Bachelor’s degree from an accredited university.
• Passion, energy, and great work ethic in line with the start-up environment
  Very strong interpersonal and communication skills to understand the landscape of the opportunity, and the needs of customers/prospects
• 2+ years of sales experience in an inside sales role. Experience in B2B, high-tech, and data storage/virtualization industries preferred
• Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines in an entrepreneurial environment
• Able to conceptualize / explain complex concepts and ideas in a clear and concise manner
• Experience using Microsoft Office applications, Salesforce.com, and/or other CRM applications

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Prospecting/cold calling into assigned territories.
• Creating and qualifying opportunities
• Working with Marketing on lead generation efforts
• Building pipeline for the Field.
• Help manage and bring opportunities to closure with guidance from the field.

• Bachelor’s degree from an accredited university.
• Passion, energy, and great work ethic in line with the start-up environment
  Very strong interpersonal and communication skills to understand the landscape of the opportunity, and the needs of customers/prospects
• 2+ years of sales experience in an inside sales role. Experience in B2B, high-tech, and data storage/virtualization industries preferred
• Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines in an entrepreneurial environment
• Able to conceptualize / explain complex concepts and ideas in a clear and concise manner
• Experience using Microsoft Office applications, Salesforce.com, and/or other CRM applications

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Customer Satisfaction score is >90%. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s how we’ve climbed to #28 on Glassdoor’s Best Places to Work. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

The successful National Account Manager will lead and develop strategic National accounts to ensure the sales growth at Tintri. Assist in the development and implementation of goals, strategies, and tactics to achieve sales targets.  Participate in major selling situations and monitor all sales activity on a National level.  Solid knowledge of Resellers, the storage industry and sales techniques within that industry will be very important.

 This person will give direction to a specific number of Partner Sales Managers in key markets within certain agreed upon regions. We are in the process of interviewing candidates who have 10+ years of sales experience with a minimum of 5+ years of sales management experience. 

Responsibilities will include:

• Develop region specific business and sales plan for each fiscal year
  • Assist individual in planning, strategy development, and implementation of those strategies.
  • Generate monthly sales forecasts vs. plan analysis and adjusts sales activity appropriately to meet corporate goals
• Direct the sales process, including prospecting, qualifying and positioning of Indeed products and services
• Lead new business generation and upselling of existing accounts
• Ensure delivery of monthly, quarterly and annual sales goals and manage a weekly revenue forecast
• Manage daily, weekly and monthly activity to ensure productivity and face to face meetings

Requirements 

• Bachelor’s Degree required
• 10+ years of sales experience
• 5+ years of sales management experience
• Excellent written and oral communication skills
• Successful track record in sales-driven environments and superior leadership skills
• Up to 50% travel expected

• Ability to travel more than 50% of the time

• Associates Degree or higher, or 10 years of c-suite selling experience  
  • Minimum of 5 years c-suite selling experience  

Additional Qualifications:

• 
  Must be able to analyze prospective and current National Accounts for business growth opportunities.  
  • Strong communication skills
  • Skills also include ability to provide customer service to all accounts and presentation skills to demonstrate Tintri’s products or capabilities. 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Net Promoter Score is 94. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s why we’re a top place to work in the Bay Area. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

 The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

• Collaboration with the VP of Sales to develop and deploy a strategic Tintri regional sales plan  
• Develop and deliver a regional channel program that incorporates partner selection, training certification and event management that will lead to a consistent sales productivity model.
• Develop and demonstrate a complete understanding of the regions strategic customers, partners and alliances.
• Demonstrate a collaborative team partnership with your Systems Engineer and inside sales team to identify, qualify and develop direct and partner opportunities that match up with Tintri’s delivery model.
• Demonstrate an ethical go to market practice that does not include side letter agreements, un-documented pricing deviations and non-deliverable Tintri solutions.
• Integrate and manage Salesforce.com into your regions opportunity and sales management.

• Bachelor Degree or equivalent experience in a direct /channel storage sales success.
• 5-10 years of proven sales success in storage and virtualization preferably with competitive experience at EMC, NetApp, or other major storage vendors.
• Proven team leadership skills
• A very strong understanding of your regional customers and channel partners
• Enterprise level territory planning skills
• A strategic understanding of the storage and virtualization market.
• Cross departmental communication skills.
• Strong Salesforce.com opportunity and  sales management skills.

For more information, visit www.tintri.com and follow us on Twitter: @Tintri.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Customer Satisfaction score is >90%. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s how we’ve climbed to #28 on Glassdoor’s Best Places to Work. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

• Collaboration with the VP of Sales to develop and deploy a strategic Tintri regional sales plan  
• Develop and deliver a regional channel program that incorporates partner selection, training certification and event management that will lead to a consistent sales productivity model.
• Develop and demonstrate a complete understanding of the regions strategic customers, partners and alliances.
• Demonstrate a collaborative team partnership with your Systems Engineer and inside sales team to identify, qualify and develop direct and partner opportunities that match up with Tintri’s delivery model.
• Demonstrate an ethical go to market practice that does not include side letter agreements, un-documented pricing deviations and non-deliverable Tintri solutions.
• Integrate and manage Salesforce.com into your regions opportunity and sales management.

• Bachelor Degree or equivalent experience in a direct /channel storage sales success.
• 5-10 years of proven sales success, ideally in a storage, virtualization and / or start-up environment.
• Proven team leadership skills
• A very strong understanding of your regional customers and channel partners
• Enterprise level territory planning skills
• A strategic understanding of the storage and virtualization market.
• Cross departmental communication skills.
• Strong Salesforce.com opportunity and  sales management skills.
  

There's never been a better time to join Tintri! We are a dynamic company with a strong vision, great people and cutting edge technology. The world is rapidly changing. In a world where IT organizations strive to be agile with less, Tintri is revolutionizing how we think about storage! To learn more about Tinti’s solutions, please visit: http://www.tintri.com/resources/videos/

It is also why you will find a wealth of opportunities for important and rewarding work at Tintri. At Tintri, we are not only committed to creating quality solutions for our customers, but also creating a quality environment for our employees. We believe that the health, welfare, and future of our employees and their families are imperative to our success which is why we offer an expansive benefits package that features a multitude of insurance coverage choices, including health, vision, dental, life, and disability.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Customer Satisfaction score is >90%. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s how we’ve climbed to #28 on Glassdoor’s Best Places to Work. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

• Collaboration with the VP of Sales to develop and deploy a strategic Tintri regional sales plan  
• Develop and deliver a regional channel program that incorporates partner selection, training certification and event management that will lead to a consistent sales productivity model.
• Develop and demonstrate a complete understanding of the regions strategic customers, partners and alliances.
• Demonstrate a collaborative team partnership with your Systems Engineer and inside sales team to identify, qualify and develop direct and partner opportunities that match up with Tintri’s delivery model.
• Demonstrate an ethical go to market practice that does not include side letter agreements, un-documented pricing deviations and non-deliverable Tintri solutions.
• Integrate and manage Salesforce.com into your regions opportunity and sales management.

• Bachelor Degree or equivalent experience in a direct /channel storage sales success.
• 5-10 years of proven sales success, ideally in a storage, virtualization and / or start-up environment.
• Proven team leadership skills
• A very strong understanding of your regional customers and channel partners
• Enterprise level territory planning skills
• A strategic understanding of the storage and virtualization market.
• Cross departmental communication skills.
• Strong Salesforce.com opportunity and  sales management skills.

There's never been a better time to join Tintri! We are a dynamic company with a strong vision, great people and cutting edge technology. The world is rapidly changing. In a world where IT organizations strive to be agile with less, Tintri is revolutionizing how we think about storage! To learn more about Tinti’s solutions, please visit: http://www.tintri.com/resources/videos/

It is also why you will find a wealth of opportunities for important and rewarding work at Tintri. At Tintri, we are not only committed to creating quality solutions for our customers, but also creating a quality environment for our employees. We believe that the health, welfare, and future of our employees and their families are imperative to our success which is why we offer an expansive benefits package that features a multitude of insurance coverage choices, including health, vision, dental, life, and disability. 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Customer Satisfaction score is >90%. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s how we’ve climbed to #28 on Glassdoor’s Best Places to Work. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

• Collaboration with the VP of Sales to develop and deploy a strategic Tintri regional sales plan  
• Develop and deliver a regional channel program that incorporates partner selection, training certification and event management that will lead to a consistent sales productivity model.
• Develop and demonstrate a complete understanding of the regions strategic customers, partners and alliances.
• Demonstrate a collaborative team partnership with your Systems Engineer and inside sales team to identify, qualify and develop direct and partner opportunities that match up with Tintri’s delivery model.
• Demonstrate an ethical go to market practice that does not include side letter agreements, un-documented pricing deviations and non-deliverable Tintri solutions.
• Integrate and manage Salesforce.com into your regions opportunity and sales management.

• Bachelor Degree or equivalent experience in a direct /channel storage sales success.
• 5-10 years of proven sales success, ideally in a storage, virtualization and / or start-up environment.
• Proven team leadership skills
• A very strong understanding of your regional customers and channel partners
• Enterprise level territory planning skills
• A strategic understanding of the storage and virtualization market.
• Cross departmental communication skills.
• Strong Salesforce.com opportunity and  sales management skills.
  

There's never been a better time to join Tintri! We are a dynamic company with a strong vision, great people and cutting edge technology. The world is rapidly changing. In a world where IT organizations strive to be agile with less, Tintri is revolutionizing how we think about storage! To learn more about Tinti’s solutions, please visit: http://www.tintri.com/resources/videos/

It is also why you will find a wealth of opportunities for important and rewarding work at Tintri. At Tintri, we are not only committed to creating quality solutions for our customers, but also creating a quality environment for our employees. We believe that the health, welfare, and future of our employees and their families are imperative to our success which is why we offer an expansive benefits package that features a multitude of insurance coverage choices, including health, vision, dental, life, and disability.

Interested and qualified candidates are may email their resume directly to: tshin@tintri.com Only those candidates who meet the qualifications will be contacted. Women and people of color are strongly encouraged to apply. Only those candidates who meet the qualifications will be contacted.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri exists to battle the ‘storage quo’.

Over the past decade, virtualization and cloud have totally altered the data center. Storage is the exception. Conventional storage providers have retrofitted their solutions for this new world—and they’re not working.

At Tintri, we challenge convention. That translates into differentiated technology that customers (including 5 of the Fortune 15) adore—our Customer Satisfaction score is >90%. It’s why we’re growing triple digits year-over-year, and have been named one of the hottest pre-IPO start-ups. And it’s how we’ve climbed to #28 on Glassdoor’s Best Places to Work. We attract people who revel in seeing old problems in new ways, and who take pride in their work. People like you.

• Collaboration with the VP of Sales to develop and deploy a strategic Tintri regional sales plan  
• Develop and deliver a regional channel program that incorporates partner selection, training certification and event management that will lead to a consistent sales productivity model.
• Develop and demonstrate a complete understanding of the regions strategic customers, partners and alliances.
• Demonstrate a collaborative team partnership with your Systems Engineer and inside sales team to identify, qualify and develop direct and partner opportunities that match up with Tintri’s delivery model.
• Demonstrate an ethical go to market practice that does not include side letter agreements, un-documented pricing deviations and non-deliverable Tintri solutions.
• Integrate and manage Salesforce.com into your regions opportunity and sales management.

• Bachelor Degree or equivalent experience in a direct /channel storage sales success.
• 5-10 years of proven sales success, ideally in a storage, virtualization and / or start-up environment.
• Proven team leadership skills
• A very strong understanding of your regional customers and channel partners
• Enterprise level territory planning skills
• A strategic understanding of the storage and virtualization market.
• Cross departmental communication skills.
• Strong Salesforce.com opportunity and  sales management skills.

There's never been a better time to join Tintri! We are a dynamic company with a strong vision, great people and cutting edge technology. The world is rapidly changing. In a world where IT organizations strive to be agile with less, Tintri is revolutionizing how we think about storage! To learn more about Tinti’s solutions, please visit: http://www.tintri.com/resources/videos/

It is also why you will find a wealth of opportunities for important and rewarding work at Tintri. At Tintri, we are not only committed to creating quality solutions for our customers, but also creating a quality environment for our employees. We believe that the health, welfare, and future of our employees and their families are imperative to our success which is why we offer an expansive benefits package that features a multitude of insurance coverage choices, including health, vision, dental, life, and disability. 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

The Customer Success Manager is a technical management position within Tintri Customer Support team. The primary goal is to actively manage the customer support relationship and proactively drive programs to enhance the customer experience.

A successful candidate will demonstrate high drive, ownership and accountability, with the ability to influence and communicate effectively across different business functions and at an executive level in a fast paced global enterprise organization.

Responsibilities:

-Field support requests from customers and liaise with engineering to resolve them.

-Be an evangelist for Tintri’s customers.

-Manage the escalation of support issues to the development team, ensuring critical issues are expedited and resolved. Take the lead in garnering all necessary cross functional resources required to resolve the issue.

-Analyze overall support operations to generate insights and reporting to identify and execute operational improvement initiatives

-Generate and promote support initiatives and increase effectiveness of problem resolution cycles

-Develop data gathering procedures, and utilize data to allocate resources, drive efficiency and continuously improve the customer experience. Based on data, drive prioritization of bugs & RFE’s.

-Determine new ways to track and measure customer satisfaction to improve retention and promote positive word of mouth

-Discern and communicate opportunities for business process improvement and product enhancements that will support an improved customer experience and customer retention

-Drive reduction of repeat issues

-Effectively communicate customer satisfaction and retention metrics to management and engineering teams to help drive product improvement and awareness of customer needs

-Improve tools and processes to help support staff achieve excellence in customer service, such as refining the implementation of case-based customer support for our customers

-Create, oversee and deliver cause analysis and corrective action documentation and feedback for customers. Lead overall communication to field, customer, and exec team as necessary.

-Serve as a mentor and point of escalation for junior level TSE’s.  Act as a sounding board for the TSE community to ensure their concerns and issues are being heard and actioned as appropriate.

Required Qualifications:

-Bachelor’s degree in Computer Science, Computer Engineering or equivalent combination of education and experience.

-4+ years supporting technical products, preferably in the Virtulization and Storage industry

-2+ years of relevant experience in Support Lead role, creating test plans, defining and implementing test cases

-Great problem-solving skills and analytical abilities

-Team player happy to wear many hats, and excited about participating in a fast-paced and changing startup environment

-Excellent support skills and ability to build strong client relationships

-Ability to work both in a team environment & independently with little or no direct supervision

-Exceptional written and verbal English communication skills

-Strong Linux and Storage experience

-Willingness to work outside standard business hours to support customers as needed

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

 The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

This role is located in Mountain View, Ca.  Local or relocating candidates only

This is a leadership position reporting to the VP of Global Support Services. Extensive management experience in a rapidly growing and constantly evolving environment is required. The incumbent is responsible for building and leading a highly effective team of technical support staff in Americas. S/he will bring a wealth of technical and support management experience to the role. S/he will be responsible for providing overall leadership and direction for the technical support engineers (TSEs).  S/he is tasked with building an environment based on industry best practices in support processes, tools and systems aimed at delivering best in class customer experience. This will be accomplished by

• Developing and communicating an accurate point of view on the industry standard capabilities, competitive capabilities and meaning of best in class
• Collaborating and driving the implementation of the right processes, tools & systems for the business
• Hiring top notch talent, mentoring and motivating them, and
• Monitoring and optimizing critical business metrics and processes.

RESPONSIBILITIES

Responsibilities include managing front line TSEs to resolve customer issues and collaborating with engineering on technical escalations. A working knowledge of virtualization and storage systems is a must.

• Defines & specifies processes, tools & systems used in customer support function. Ensures current processes are in-line with industry standards, trends and practices and are cost competitive.
• Collaborates with other leaders within Tintri to develop & implement process improvements, customer support policies, strategic plans & objectives.
• Demonstrates strong leadership, showing confidence, and developing credibility with the sales organization, as well as the customers.
• Provides overall guidance and direction to TSEs for full range of technical issues and problems, including the most complex situations that require in-depth technical knowledge and expertise.
• Day to day management of the TSEs including scheduling, work plans, staffing, performance management and development of employees
• Accountable for operational performance and results of TSEs as measured by KPI’s (e.g. industry standard & custom metrics, customer satisfaction and budget/expenses).
• Manages the coordination, implementation, administration and execution of technical support programs, including personnel, communications, product transitions and performance metrics/standards. Ensures that technical support programs are sound, current and able to support upgrades and new product releases
• Participates in short and long term planning for assigned area (e.g. capacity, systems implementations and product transitions).
• Ensures that all issues are escalated and communicated as appropriate in accordance with policy and procedures including providing an early warning of potential issues and plan to mitigate/avoid.
• Accountable for technical support meeting internal and external needs & expectations, operating efficiently and cost effectively.
• Interacts seamlessly with executive level management within Tintri and customer companies requiring negotiation and influence on matters of significance. Leading all aspects of escalation management and tiger teams.

Required Qualifications / Skills:

• Bachelor’s degree or higher
• Outstanding leadership skills and sound judgment.
• Strong organizational skills and attention to detail.
• Experience working within a global environment supporting multiple regions and time zones.
• Thrive in a fast-paced and rapidly evolving environment, drive innovation and continuous improvement for efficiency and sustainable growth.
• Strong interpersonal & communication skills, both written and spoken.
• Ability to perform well under pressure.
• Ability to manage a large number of tasks concurrently and prioritize effectively.
• Team Player, flexible and collaborative. 
• Articulate and dead-line oriented. 
• Must be able to travel occasionally both domestically and internationally

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. 

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

In this position you will apply advanced systems level technical expertise to resolve highly complex systems level customer issues. The customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. You will be required to use independent judgment to accomplish objectives and work closely with Engineering and other technical business units to increase knowledge and resolve customer issues. As a 24X7X365 organization shift work, holidays and on-call responsibilities may be required

Responsibilities:

Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.

 The desire to stand apart has also helped Tintri get noticed. CDW is the biggest reseller in the business—we were just named their Partner of the Year. In both Gartner Magic Quadrants covering our space we’re recognized as a Visionary. And we’re growing: more than 1,000 organizations—including 20% of the Fortune 100—trust Tintri. Please consider trusting the next stage of your career to Tintri, too.

A successful candidate must have a proven record of working in IT or product support roles, increasing customer satisfaction, and have demonstrated experience in delivering "world class" service to a global customer base. The candidate needs to be an expert in his applied area and have demonstrated high drive, ownership, and accountability when dealing with critical customer escalations.

The Staff Technical Support Engineer  usually determines methods and procedures on new assignments and may coordinate activities of other customer support personnel. The Staff Technical Support Engineer , having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. They will be engaged on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.  They are also expected to network and collaborate with key contacts outside their own area of expertise (typically outside of customer support).

Responsibilities:

• Customer facing activities:
  • Interface with customers over the phone or email representing customer support.
  • Proactive management of cases escalated within support.
• Issue documentation and management:
  • Maintain accurate documentation using support cases in CRM, defects, knowledge bases.
  • Creating defects and RFEs in the bug tracker.
  • Close interface with Tintri Engineering to communicate bug-related data and help with reproducing complex customer scenarios.
  • Assist in QA testing and documentation of procedures and best practices.
• Live remote support:
  • Provide live support to customers and field teams.
• Troubleshooting:
  • Creative and efficient unscripted troubleshooting.
• Reproduction of customer problems:
  • Unknown or complex scenarios.
• Documenting all findings for other Tintri data systems functions:
  • KB solutions, defects, RFEs. Provide input to Engineering / Product Management.

QUALIFICATIONS:

• 10+ years experience in a technical role (IT); 10+ years providing support to Enterprise customers with at least 8 years of experience in the relevant areas.
• Subject Matter Expert in one of the applied areas of computer/storage/network architectures/products/protocols. Requires general expertise in at least three core competencies Storage (NAS/SAN/RAID), Networking (TCP/IP/VLANS) Linux/Unix/Windows/VMWare/Hyper-V/RHEV-M (server-side).
• Performance and Network Optimization, Log Analysis experience.
• Experience managing critical escalations.
• Excellent attention to detail, ability to multi-task and to adapt easily to change, ability to maintain positive attitude while working under pressure and strict timelines.
• Exemplary verbal and written communication skills exercised on a regular basis (verbal & written).
• Exemplary presentation skills and command of the common tools (Word, Visio, Excel, and Project).
• Driven, self-motivated, with a strong work ethic, an individual who has a passion for problem solving.

Travel expected to be less than 10%